Swappa Shipping
We make shipping simple, so you can focus on making more and saving more
How Shipping Works on Swappa
Electronic Devices
Sellers pay for standard ground, so the cost is included in the listing price.
Shoes
Buyer pays $15, passed directly to the seller, to cover shipping costs.
- Ships within 2 business days
- Tracking and insurance required
How do I package for shipping?
Step 1: Gather some simple everyday supplies to ensure the item arrives safely.
Sturdy Box
Sturdy box with at least 2 inches of extra space on each side of the product
Packing Material
Top sellers recommend crumpled newspaper and packing peanuts
Packaging Tape
Packing tape to securely seal the box ensuring it won't open during transit
Step 2: Pack it using one of our handy guides.
Step 3: Drop off the package or schedule a pick-up. Don't forget tracking and insurance.
Frequently Asked Questions (FAQs)
Swappa uses the shipping address the buyer enters during the checkout process. The buyers shipping address is then passed to PayPal, and per PayPal policies, sellers are required to ship to this address in order to maintain eligibility for PayPal protections.
Buyers can also add and edit their shipping address through the My Addresses page on your Swappa profile.
Can I change my address after checkout? No, Swappa does not support changing or updating your shipping address after the payment has been sent. However, if the seller is comfortable shipping to a different address, the buyer can supply the address …
Sellers on Swappa are responsible for the condition of the product until it's delivered to the buyer's shipping address. The policies outlined below are crucial when preparing to ship a device:
Standard shipping:
- With standard shipping, sellers are required to ship within two business days after the date they receive their payment.
- Sellers pay for standard shipping on Swappa. Sellers should account for this when setting an Ask Price during the listing creation process.
- Standard shipping is defined as ground shipping with a tracking number and insurance that covers the full price of the listing.
Express shipping:
- Swappa no …
Sellers on Swappa are required to ship within two business days after the date a listing is purchased.
| If the listing is purchased on: | The seller ships and provides tracking by the end of the day on: |
|---|---|
| Monday | Wednesday |
| Tuesday | Thursday |
| Wednesday | Friday |
| Thursday | Monday |
| Friday, Saturday or Sunday | Tuesday |
Note: Holidays do not count as business days. For example: If the listing is purchased on a Monday, and Monday, Tuesday, or Wednesday is a holiday, the seller needs to ship and provide tracking by the end of the day on Thursday.
After an item has been shipped, the seller …
Swappa no longer supports express shipping through our listing or checkout process. If you need an item faster than Swappa's free standard shipping, you can leave a comment for the seller on the listing asking them if they can ship with an express method. After making the purchase, you can arrange payment for the express shipping with the seller on the private sale page.
Sellers: If you would like to offer faster shipping options on your listings, please include the terms in your listing description. Once the buyer purchases your listing, you can make arrangements for direct payment …
No. Although we can't stop you from shipping multiple items within the same package, we highly advise against it.
In order to remain eligible for PayPal seller protection, you must ship each item in its own package with tracking and full insurance. Once shipped, please upload the tracking information for each package to your private sale pages.
Similarly, please do not bundle several items into a single listing unless they are accessories such as video game controllers, camera lenses, phone cases, chargers, etc.
Read More:
Shipping issues are rare on Swappa thanks to our detailed shipping policies. However, if something does go wrong, inform the seller by leaving a comment on your private sale page.
Swappa’s general stance on delivery issues is as follows:
- If the shipping service doesn’t deliver the item to the proper location, or if the seller ships to the wrong address, the seller should escalate this with the shipping service via an insurance claim and eventually issue a refund if the shipment is deemed lost.
- If the shipping service confirms the shipment is delivered to the proper location, the …
Shipping costs are paid by the seller.
- Sellers pay for standard shipping on Swappa. Sellers should account for this when setting an Ask Price during the listing creation process. Standard shipping is defined as ground shipping with a tracking number and insurance that covers the full price of the listing.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
Search and Save
Get Help, Fast
Need help with a listing or a sale?
Submit Help RequestHelpful Links
Swappa's typical response time for help requests is around 20 minutes... That's really fast
Sell with Swappa
Cart, Full of Deals
Your cart is empty :(
