Sellers on Swappa are responsible for the condition of the product until it's delivered to the buyer's specified location via PayPal, so the policies outlined below are crucial when preparing to ship a device. Please be sure to follow them closely to help ensure a smooth sale:
- Sellers are expected to ship within two business days after the date they receive their payment unless express shipping is purchased
- Sellers should include the cost of standard shipping (ground shipping with tracking and proper insurance) in the "ask price" of their listing
- Sellers should package all products carefully and with proper protection when shipping them to a buyer
- Sellers should only ship to the address tied to a buyer's PayPal payment
- Sellers should follow any required policies as outlined by PayPal on their seller protection page here
Feel free to peek at Swappa's blog post here for even more information and suggestions!
New to Swappa?
Swappa makes it safe and easy to buy and sell used phones and quality tech devices. We have a no junk policy and our support team actually reviews and approves each listing. This keeps scammers away so you can buy with confidence. Read more on our blog.
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