Swappa is a marketplace for buying and selling mobile devices, including phones and tablets. (What about trading?)
Swappa is different than eBay and Craigslist as we do not allow junk devices. We also review and approve all listings before they can be bought (including ESN checks when appropriate). This is a security feature to help protect buyers and make Swappa the safest place to buy and sell used mobile devices online.
Selling on Swappa is free. Buyers pay a small sale fee.
- How do shipping addresses work on Swappa?
- Does Swappa support trading?
- How can I create or login into an account on Swappa?
- What do I do if I receive an item that's not as described?
- Can I share my ESN/serial number publicly?
- What is an ESN?
- What comments are appropriate for listings and sales?
- How do I factory reset my device and prepare it for sale?
- How can I locate the ESN/serial number for my device?
- How can I check my device's ESN to ensure it's clean?
- Why am I not receiving emails from Swappa?
- What criteria does a product have to meet to be listed on Swappa?
- What are the policies for shipping items here on Swappa?
- What's a trusted seller?
- What are verification photos?
- Does Swappa support local pickup arrangements?
- How do I buy a listing on Swappa?
- How can I communicate with other users on Swappa?
- How do I list a product on Swappa?
- What's a featured listing?
- When should an item be shipped after being purchased?
- Can I buy or sell on Swappa if I'm located outside of the US?
- How do fees work on Swappa?
- What steps does Swappa take to review and approve a listing?
- What are the requirements for product condition categories on Swappa?
- Who covers the cost of shipping?
- What are the return policies and procedures for listings purchased on Swappa?
- Can I sell a device with cracked glass on Swappa?
- Can I flag a listing or comment for Swappa staff to review?
- Why is my listing still pending?
- Does Swappa allow sellers to charge a restocking fee?
- How do taxes work on Swappa?
- Returns due to buyer's remorse
- What is a Power Seller on Swappa?
- Are all Sprint devices sold on Swappa compatible with MVNO carriers such as Ting?