Devices
All devices bought and sold on Swappa must meet certain quality criteria (no junk devices).
All devices sold on Swappa must have a clean ESN and be ready for activation (we run ESN checks on IMEI number of listed devices).
Rooted and ROM'd devices are welcome on Swappa.
- What is an ESN?
- How do I factory reset my device and prepare it for sale?
- How can I locate the ESN/serial number for my device?
- How can I check my device's ESN to ensure it's clean?
- What criteria does a product have to meet to be listed on Swappa?
- What does it mean when a device is unlocked?
- Can I sell a device with cracked glass on Swappa?
- How can I sell a product on Swappa that doesn't have a category?
- How can I identify the model of my specific device?
- Why am I unable to list older devices?
- Are warranty replacements or refurbished devices allowed for sale on Swappa?
- Can modified devices be sold on Swappa?
- Can I sell an device if it's iCloud locked or blocked by any other software locks?
- Should SIM cards be included with devices sold on Swappa?
- What should I input in the "Device ESN/Serial Number" field for my listing?
- How do I select a SIM card add-on through Swappa?
- What is the US Reseller Flex Policy (SIM OUT)?
- Can I sell my Galaxy Note or other similar device without the integrated stylus?
- Can I list a device on Swappa if a skin or wrap is applied?
- Are all Sprint devices sold on Swappa compatible with MVNO carriers such as Ting?
- Can I list a device with pre-installed applications or digital games?
- Can I sell a device that has screen burn-in and/or dead pixels?
Help & Support
Swappa has fantastic support and we're quick to answer questions!
Contact Us
We have a team of Swappa experts that are here to help!
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
Search and Save
Get Help, Fast
Need help with a listing or a sale?
Submit Help RequestHelpful Links
Swappa's typical response time for help requests is around 20 minutes... That's really fast
Sell with Swappa
Cart, Full of Deals
Your cart is empty :(
