What are the requirements for product condition categories on Swappa?

Swappa’s Product Condition requirements are as follows:

Phones	Sneakers / Shoes	Home Tech
Tablets	Game Consoles	Cameras
iMac / Mac mini	Video Games	Camera Lenses
Laptops	Game Controllers and Accessories	Action Cameras
Watches / Wearables	Graphic Processing Units (GPUs)	Drones

• Most items are can be listed for sale as New, Mint, Good, or Fair condition
• Certain product categories have fewer options, such as GPUs, which are limited to New or Used
• All items listed for sale on Swappa must also meet Swappa’s Listing Device Criteria Requirements
• If your device does not meet Swappa's condition requirements, consider Swappa's Trade-In Program

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Phones

New

• Unopened retail packaging (factory sealed)

Mint

• Pristine condition, no signs of wear and tear
• Power cord/charger not required
• Retail packaging and manuals not required

Good

• Excellent condition, minor wear and tear
• Power cord/charger not required
• Retail packaging and manuals not required

Fair

• Noticeable wear and tear
• Power cord/charger not required
• Retail packaging and manuals not required

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Tablets

New

• Unopened retail packaging (factory sealed)

Mint

• Pristine condition, no signs of wear and tear
• Power cord/charger not required
• Retail packaging and manuals not required

Good

• Excellent condition, minor wear and tear
• Power cord/charger not required
• Retail packaging and manuals not required

Fair

• Noticeable wear and tear
• Power cord/charger not required
• Retail packaging and manuals not required

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iMac / Mac mini

New

• Unopened retail packaging (factory sealed)

Mint

• Pristine condition, no signs of wear and tear
• Power cord/charger required
• Retail packaging and manuals not required
• Retail peripherals (keyboard and/or mouse) not required

Good

• Excellent condition, minor wear and tear
• Power cord/charger required
• Retail packaging and manuals not required
• Retail peripherals (keyboard and/or mouse) not required

Fair

• Noticeable wear and tear
• Power cord/charger required
• Retail packaging and manuals not required
• Retail peripherals (keyboard and/or mouse) not required

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Laptops

New

• Unopened retail packaging (factory sealed)

Mint

• Pristine condition, no signs of wear and tear
• Power cord/charger included
• Retail packaging and manuals are not required

Good

• Excellent condition, minor wear and tear
• Power cord/charger included
• Retail packaging and manuals not required

Fair

• Noticeable wear and tear
• Power cord/charger included
• Retail packaging and manuals not required

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Watches / Wearables

New

• Unopened retail packaging (factory sealed)

Mint

• Pristine condition, no signs of wear and tear
• Power cord/charger required (when included with the original retail packaging)
• Watch band, retail packaging and manuals not required

Good

• Excellent condition, minor wear and tear
• Power cord/charger required (when included with the original retail packaging)
• Watch band, retail packaging and manuals not required

Fair

• Noticeable wear and tear
• Power cord/charger required (when included with the original retail packaging)
• Watch band, retail packaging and manuals not required

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Sneakers / Shoes

New

• Must be unworn in new condition

Used

• Lightly worn with no major material defects like holes/tears/significant stains
• No major structural defects (disintegrating sole, peeling mid/outsole)
• Original retail box not required

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Game Consoles

New

• Unopened retail packaging (factory sealed)
• Never used (if not sealed from the factory)
• Includes relevant DLC (if applicable)

Mint

• Pristine condition, no signs of wear and tear*
• HDMI cable, power cord, and OEM controller included
• Retail packaging and manuals are not required

Good

• Excellent condition, minor wear and tear
• Power cord and controller included, HDMI cable not required
• Retail packaging and manuals not required

Fair

• Noticeable wear and tear
• Power cord and controller included, HDMI cable not required
• Retail packaging and manuals not required

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Game Controllers / Accessories

All controller listings must come with a functional charging cable if originally retail packaged with one.

New

• Unopened retail packaging (factory sealed)
• Never used (if not sealed from the factory)

Mint

• Pristine condition, no signs wear and tear
• Retail packaging and manuals are not required

Good

• Excellent condition, minor wear and tear
• Retail packaging and manuals not required

Fair

• Noticeable wear and tear
• Retail packaging and manuals not required

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Video Games

All games require fully functional gameplay. Only physical copies of games are allowed. Activation codes for bonus online content may be missing or expired. Product may be missing originally included downloadable content.

New

• Unopened retail packaging (factory sealed)
• Never used (if not sealed from the factory)
• Includes relevant DLC (if applicable)

Mint

• Pristine disc condition, no scratches
• Original, undamaged case included

Good

• Excellent disc condition, minor scratching
• Case included (original not required)

Fair

• Noticeable scratching
• Case not required

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Graphics Processing Units (GPUs)

New

• Unopened retail packaging (factory sealed)

Used (even if there is no retail box but still has the antistatic bag sealed around it)

• Removed from the retail packaging/box
• GPU required only
• Retail packaging and manuals not required

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Home Tech

For home tech devices with included remotes, a functional remote for the device is required (if applicable). For smart thermostats, all listings must contain a functional wall mount/base (if applicable).

New

• Unopened retail packaging (factory sealed)

Mint

• Pristine condition, no signs of wear and tear
• Power cord/charger included
• Retail packaging and manuals not required

Good

• Excellent condition, minor wear and tear
• Power cord/charger included
• Retail packaging and manuals not required

Fair

• Noticeable wear and tear
• Power cord/charger included
• Retail packaging and manuals not required

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Cameras

New

• Unopened retail packaging (factory sealed)
• Never used (if not sealed from the factory)

Mint

• Pristine condition, no signs of wear and tear
• Battery required, power cord/charger not required
• Retail packaging and manuals are not required

Good

• Excellent condition, minor wear and tear
• Battery required, power cord/charger not required
• Retail packaging and manuals not required

Fair

• Noticeable wear and tear
• Battery required, power cord/charger not required
• Retail packaging and manuals not required

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Action Cameras

New

• Unopened retail packaging (factory sealed)
• Never used (if not sealed from the factory)

Mint

• Pristine condition, no signs of wear and tear
• Power cord/charger included
• Retail packaging and manuals are not required

Good

• Excellent condition, minor wear and tear
• Power cord/charger included
• Retail packaging and manuals not required

Fair

• Noticeable wear and tear
• Power cord/charger included
• Retail packaging and manuals not required

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Camera Lenses

All lens categories require the glass to be in flawless condition.

New

• Unopened retail packaging (factory sealed)
• Never used (if not sealed from the factory)

Mint

• Pristine condition, no signs of wear and tear
• Retail packaging and manuals are not required

Good

• Excellent condition, minor wear and tear
• Retail packaging and manuals not required

Fair

• Noticeable wear and tear
• Retail packaging and manuals not required

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Drones

New

• Unopened retail packaging (factory sealed)

Used

• Removed from the retail packaging/box
• Retail packaging and manuals not required

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Audio

New

• Unopened retail packaging (factory sealed)
• Never used (if not sealed from the factory)

Used

• Removed from the retail packaging/box
• Retail packaging and manuals not required