What are the requirements for product condition categories on Swappa?
Swappa’s Product Condition requirements are as follows:
- Most items are can be listed for sale as New, Mint, Good, or Fair condition
- Certain product categories have fewer options, such as GPUs, which are limited to New or Used
- All items listed for sale on Swappa must also meet Swappa’s Listing Device Criteria Requirements
- If your device does not meet Swappa's condition requirements, consider Swappa's Trade-In Program
Phones
New
- Unopened retail packaging (factory sealed)
Mint
- Pristine condition, no signs of wear and tear
- Power cord/charger not required
- Retail packaging and manuals not required
Good
- Excellent condition, minor wear and tear
- Power cord/charger not required
- Retail packaging and manuals not required
Fair
- Noticeable wear and tear
- Power cord/charger not required
- Retail packaging and manuals not required
Tablets
New
- Unopened retail packaging (factory sealed)
Mint
- Pristine condition, no signs of wear and tear
- Power cord/charger not required
- Retail packaging and manuals not required
Good
- Excellent condition, minor wear and tear
- Power cord/charger not required
- Retail packaging and manuals not required
Fair
- Noticeable wear and tear
- Power cord/charger not required
- Retail packaging and manuals not required
iMac / Mac mini
New
- Unopened retail packaging (factory sealed)
Mint
- Pristine condition, no signs of wear and tear
- Power cord/charger required
- Retail packaging and manuals not required
- Retail peripherals (keyboard and/or mouse) not required
Good
- Excellent condition, minor wear and tear
- Power cord/charger required
- Retail packaging and manuals not required
- Retail peripherals (keyboard and/or mouse) not required
Fair
- Noticeable wear and tear
- Power cord/charger required
- Retail packaging and manuals not required
- Retail peripherals (keyboard and/or mouse) not required
Laptops
New
- Unopened retail packaging (factory sealed)
Mint
- Pristine condition, no signs of wear and tear
- Power cord/charger included
- Retail packaging and manuals are not required
Good
- Excellent condition, minor wear and tear
- Power cord/charger included
- Retail packaging and manuals not required
Fair
- Noticeable wear and tear
- Power cord/charger included
- Retail packaging and manuals not required
Watches / Wearables
New
- Unopened retail packaging (factory sealed)
Mint
- Pristine condition, no signs of wear and tear
- Power cord/charger required (when included with the original retail packaging)
- Watch band, retail packaging and manuals not required
Good
- Excellent condition, minor wear and tear
- Power cord/charger required (when included with the original retail packaging)
- Watch band, retail packaging and manuals not required
Fair
- Noticeable wear and tear
- Power cord/charger required (when included with the original retail packaging)
- Watch band, retail packaging and manuals not required
Sneakers / Shoes
New
- Must be unworn in new condition
Used
- Lightly worn with no major material defects like holes/tears/significant stains
- No major structural defects (disintegrating sole, peeling mid/outsole)
- Original retail box not required
Game Consoles
New
- Unopened retail packaging (factory sealed)
- Never used (if not sealed from the factory)
- Includes relevant DLC (if applicable)
Mint
- Pristine condition, no signs of wear and tear
- HDMI cable, power cord, and OEM controller included
- Retail packaging and manuals are not required
Good
- Excellent condition, minor wear and tear
- Power cord and controller included, HDMI cable not required
- Retail packaging and manuals not required
Fair
- Noticeable wear and tear
- Power cord and controller included, HDMI cable not required
- Retail packaging and manuals not required
Game Controllers / Accessories
All controller listings must come with a functional charging cable if originally retail packaged with one.
New
- Unopened retail packaging (factory sealed)
- Never used (if not sealed from the factory)
Mint
- Pristine condition, no signs wear and tear
- Retail packaging and manuals are not required
Good
- Excellent condition, minor wear and tear
- Retail packaging and manuals not required
Fair
- Noticeable wear and tear
- Retail packaging and manuals not required
Video Games
All games require fully functional gameplay. Only physical copies of games are allowed. Activation codes for bonus online content may be missing or expired. Product may be missing originally included downloadable content.
New
- Unopened retail packaging (factory sealed)
- Never used (if not sealed from the factory)
- Includes relevant DLC (if applicable)
Mint
- Pristine disc condition, no scratches
- Original, undamaged case included
Good
- Excellent disc condition, minor scratching
- Case included (original not required)
Fair
- Noticeable scratching
- Case not required
Graphics Processing Units (GPUs)
New
- Unopened retail packaging (factory sealed)
Used (even if there is no retail box but still has the antistatic bag sealed around it)
- Removed from the retail packaging/box
- GPU required only
- Retail packaging and manuals not required
Home Tech
For home tech devices with included remotes, a functional remote for the device is required (if applicable). For smart thermostats, all listings must contain a functional wall mount/base (if applicable).
New
- Unopened retail packaging (factory sealed)
Mint
- Pristine condition, no signs of wear and tear
- Power cord/charger included
- Retail packaging and manuals not required
Good
- Excellent condition, minor wear and tear
- Power cord/charger included
- Retail packaging and manuals not required
Fair
- Noticeable wear and tear
- Power cord/charger included
- Retail packaging and manuals not required
Cameras
New
- Unopened retail packaging (factory sealed)
- Never used (if not sealed from the factory)
Mint
- Pristine condition, no signs of wear and tear
- Battery required, power cord/charger not required
- Retail packaging and manuals are not required
Good
- Excellent condition, minor wear and tear
- Battery required, power cord/charger not required
- Retail packaging and manuals not required
Fair
- Noticeable wear and tear
- Battery required, power cord/charger not required
- Retail packaging and manuals not required
Action Cameras
New
- Unopened retail packaging (factory sealed)
- Never used (if not sealed from the factory)
Mint
- Pristine condition, no signs of wear and tear
- Power cord/charger included
- Retail packaging and manuals are not required
Good
- Excellent condition, minor wear and tear
- Power cord/charger included
- Retail packaging and manuals not required
Fair
- Noticeable wear and tear
- Power cord/charger included
- Retail packaging and manuals not required
Camera Lenses
All lens categories require the glass to be in flawless condition.
New
- Unopened retail packaging (factory sealed)
- Never used (if not sealed from the factory)
Mint
- Pristine condition, no signs of wear and tear
- Retail packaging and manuals are not required
Good
- Excellent condition, minor wear and tear
- Retail packaging and manuals not required
Fair
- Noticeable wear and tear
- Retail packaging and manuals not required
Drones
New
- Unopened retail packaging (factory sealed)
Used
- Removed from the retail packaging/box
- Retail packaging and manuals not required
Audio
New
- Unopened retail packaging (factory sealed)
- Never used (if not sealed from the factory)
Used
- Removed from the retail packaging/box
- Retail packaging and manuals not required
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