Does Swappa allow returns due to buyer's remorse?

Sellers are not required to accept returns due to buyer's remorse.

Swappa defines buyer's remorse as any time a buyer cancels a sale or returns a device, through no fault of the seller.

A few examples of buyer's remorse:

  • You changed your mind and no longer need or want the device
  • You found a better deal elsewhere
  • The device was listed appropriately but is incompatible with the buyer’s wireless carrier

Click here to learn more about Swappa's return policies.

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