Whether you’ve got some fully functional tech laying around you aren’t using, or you’ve made a business out of selling, we’ll give the tl;dr here and say yes — you should sell your gently used technology on Swappa because selling on Swappa is safe and easy.
Here’s why you should sell with Swappa
Swappa is an active marketplace with lots of buyers. But merely having a lot of listings and a lot of buyers isn’t enough. Swappa takes pride in providing a marketplace that is filled with gently used and fully functional devices, and that is what allows us to attract serious and high-quality buyers so you, the seller, will not have to deal with any jerks.
Selling on Swappa is safe, and easy. Here’s why selling on Swappa is better than any other marketplace.
- Swappa is safe: Our support and moderation team works 24/7/365. The team reviews listings to make sure no junk is being listed for sale, and they are always available if you have questions, concerns, or need help. Swappa also uses PayPal due to the extensive protections they offer sellers, such as fraud prevention and dispute resolution.
- Swappa is easy to use: Listings can be created quickly and easily, and you will get paid quickly once your listing is purchased.
Part of the reason why it is so quick and easy to create a listing on Swappa is because of our extensive catalog of devices. Having a large catalog of devices means sellers, both large and small, can quickly find the device they are looking to sell and get their listing created with minimal effort. Swappa also offers integrations with inventory management systems such as Wholecell so directly importing inventory to create listings is a snap.
Our marketplace is better than those other marketplaces because sellers get more money for the items they are selling (you can check that claim here), and that sellers won’t have to deal with bad offers from bad buyers.
Want to compare us to your current marketplace? Read more about how the Swappa marketplace compares to Facebook Marketplace, OfferUp, Craigslist, and eBay, as well as retailers such as GameStop and Best Buy.
Here’s how to get started selling on Swappa
It is quick and easy to get started selling on Swappa. You start by creating your Swappa account, which consists of entering your first and last name, your email address (used for communication with staff and as your account username), and a passcode. You then link your PayPal account to your Swappa account.
You can create a Swappa account, and connect your PayPal account using the following links:
- Create your Swappa account
- Connect your PayPal account
As soon as your PayPal account is linked to your Swappa account — you then create your listing. The listing process is just a few quick steps, which can be broken down into two parts; pre-approval and post-approval.
- Pre-approval: This portion includes creating your listing and submitting it for review. You can read more about how to create a listing and get it submitted for review in our How to Sell on Swappa blog post.
- Post-approval: This is actually the simplest part for the seller, and during this part, you really just need to pay attention to your email. Interested buyers may have questions about the item you are selling, and if they do, they would post the question in the comment section on your listing. You, the seller, would then get an email notification letting you know a question has been asked.
Aside from the potential for email notifications for questions, you’ll also want to be on the lookout for a sale notification email. When your item sells you get a sale notification email from Swappa, and you also get a payment notification email from PayPal.
As soon as your item is purchased, the listing gets marked as sold, and you and your buyer will have access to a private sale page. The private sale page is used for any communication between the buyer and seller, and also to communicate with staff.
Tools for Swappa sellers
Swappa recently added two new tools for all sellers, both of which are designed to streamline the selling process and make things easier for sellers. These new tools are Bulk Extend and ShipStation Integration.
On Swappa, new listings are automatically configured to expire 10 days after the listing has been created. Listings could always be extended by clicking the extend button on the listing page. Each extension provides an additional 7 days, and listings can remain active for up to 60 days.
Bulk Extend streamlines the extension process for all Swappa sellers. Bulk Extend allows sellers to extend the expiration date on multiple listings at the same time, as opposed to having to extend the expiration date on a listing per listing basis.
ShipStation integration was previously available for Swappa Power Sellers (a business or individual that sells devices at a very high volume). Moving forward, the ShipStation integration is available for all Swappa sellers.
The ShipStation integration allows sellers to manage and create shipping labels for orders. This integration will streamline the shipping process, however, sellers are not required to use ShipStation. Swappa sellers who wish to take advantage of the ShipStation Integration can get set up by navigating to your My Swappa profile and clicking on the ShipStation option.
Tools for Swappa business sellers
In addition to standard Swappa accounts, which can be used for buying and selling, we also offer a few tools for business sellers who sell in larger volume. These tools include Incoming Inventory and B2B Exchange.
Incoming Inventory streamlines the listing process for volume sellers. It is a staging area allowing business sellers to upload device details individually or in bulk quantities. The device details can be uploaded from a spreadsheet, or from WholeCell, which is an end-to-end inventory management system. You can also use our Incoming Inventory to perform bulk edits.
You can learn more about Incoming Inventory and our WholeCell integration on our blog.
Swappa’s B2B Exchange is designed for business-to-business sales and allows you to buy and sell inventory in bulk quantities. The B2B Exchange brings the safety and convenience of the Swappa marketplace and will provide you with a place to browse bulk inventory listings, as well as make offers and communicate purchase details with the seller.
You can learn more about the B2B Exchange on our blog.
Tips to ensure a successful sale on Swappa
Now that your listing has been purchased, the final portion is making sure the sale is successful. This is an essential aspect for the seller, and while there are several things you need to do such as packing and shipping the item — we’re going to take a step back and offer a reminder that communication is key.
It can be nerve-wracking for a buyer to send a payment to a seller, and communication helps to ease those concerns. Swappa requires all sellers to ship within two business days of receiving a payment, but we also recommend checking in with the buyer once your item has been purchased, even if it is just a brief message to let them know when you’ll have the item shipped. Similarly, if your buyer asks a question, making sure you post a quick reply helps to ease any concerns or worries the buyer may have.
Aside from making sure you remain in communication with your buyer, the post-sale portion really comes down to packing and shipping the item you just sold. You can read more about how to pack and ship in our How to Ship on Swappa blog post.
When Swappa launched in 2010, the goal was to provide a better alternative to other online marketplaces such as Craigslist and eBay. That goal remains true to this day, and Swappa currently serves as a safe, secure, and easy-to-use marketplace for buying and selling gently used technology. Of course, we encourage you to also review our Trustpilot reviews, which are posted by actual Swappa sellers.