What steps does Swappa take to review and approve a listing?
Real people review listings. Our moderation team runs through a number of crucial checks to make sure the tech listed is exactly what the seller says it is, including:
- Verification photos
- IMEI / ESN / serial number checks
- Making sure the device meets our listing criteria requirements
- Reviewing the sellers history
Swappa reviews listings before they are approved for sale, however, Enterprise Sellers are exempt from Swappa listing review. Enterprise Sellers are required to ensure the listed device meets our listing criteria requirements, but they do not have to upload standard verification photos. Enterprise Sellers have a level of established trust because they are handpicked and staff vetted.
New to Swappa?
Swappa makes it safe and easy to buy and sell used phones and quality tech devices. We have a no junk policy and our support team actually reviews and approves each listing. This keeps scammers away so you can buy with confidence. Read more on our blog.
Related Questions
- Is it safe to buy a phone on Swappa?
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- Can I buy or sell on Swappa if I'm located outside of the US?
- Where can I find the tracking number for an item I purchased on Swappa?
- When should an item be shipped after being purchased?
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