Can I sell a device that has screen burn-in and/or dead pixels?
Devices that have minor burn-in or a few dead pixels, that do not interfere with the ability to view content on the screen, can be listed in the Good or Fair condition category, depending on the severity. If you are listing a device with burn-in or dead pixels, the issue must be mentioned in the listing description. We also recommend including a picture of the burn-in or dead pixels.
Devices that have major burn-in or more than a few dead pixels, to the extent that it interferes with the ability to view content on the screen, should not be listed. Swappa also does not allow devices with major screen defects, such as large patches of dead pixels or colored lines running through the display to be listed.
If you're not sure if your device should be listed, feel free to reach out to our support team using our help form.
New to Swappa?
Swappa makes it safe and easy to buy and sell used phones and quality tech devices. We have a no junk policy and our support team actually reviews and approves each listing. This keeps scammers away so you can buy with confidence. Read more on our blog.
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