Neha N.
On Swappa since
Location:
None
US
Profile code: HJR525
Phone was in excellent condition!!! My daughter love it. Thank you!!!
Seller sent me locked/blocked phone then answered my request for a refund with this message: "We usually don't do refunds, but no worries Jeff we will make an exception for you", even though SWAPPA rules state "Sellers are required to accept a return when a device is received not as advertised." Additionally, the rules also state the following: "If an item is received in an unusable state and must be returned, the seller is responsible for reimbursing return shipping costs to the buyer to remain in good standing. For example, the device is blocked and/or cannot be activated. " Seller refused to refund the return shipping and said it was my responsibility. Seller has been disingenuous throughout this transaction and I am posting feedback to warn potential buyers about the problems I experienced.
Perfect transaction thanks
Good
Overall the sale is fair, I wish there were more details about battery replacement.
I recommend this seller
Arrived as expected. Thanks.
Product was exactly as described. Thank you!
accurate description and fast shipping.
thank you
thank you sm ! it came within 5 days and is running smoothly so far <3
Great product as described with fast shipping. I would use this seller again.
Everything was great
Accurate pictures, came with screen protector installed and genuine Apple cable
Great transaction, happy with everything
Awesome... Great phone, great seller
Thanks
Phone was in great condition with everything working properly
Very Professional and Product is excellent and flawless… I’m very impressed and happy with your business…. I will refer you to all my friends….
Thank You…..
iPhone came in a good condition even though it was listed as mint. Had to clean volume and silent button and iPhone had dents on the bottom of phone. Phone is functional. Recommend seller to describe phones per swappas conditions. Mint condition is no dents or scratches on phones and phones would be functioning per condition listed… buyers shouldn’t have to clean a phone in “mint” condition. Other than that thank you for iPhone 13
Item received and in the condition matching the description
Seller shipped quickly and item was as described.
Excellent product and fast shipping.
Phone was packed and shipped safely and quickly. Condition was perfect, as described.
Phone arrived in great condition and everything looks to be working well. Thanks!
Looks new
I received my item and it is in even a better condition than expected .
Fast shipping. My cousin is very pleased. Thank you.
Phone was for my mother, who is 95 years old and doesn't really care about the condition. That said, it was supposed to be in very good condition with only minor scratches on the outside. It came with cracks throughout the screen! Had it been for anybody else, I would have returned it. Not as advertised. Not even close...
great seller!
Seller listed this item as in perfect working order. The earpiece does not work. If you want to talk to someone you have to have it on speaker to hear them. **edit: the seller has reached out to fix or replace** ***edit: the seller had me ship the phone back and did a complete swap and included some goodies. Top notch seller. Awesome customer support. ***
Good
Thanks great phone!
Thank you!
Great
Phone shipped fast and came in great condition thanks!
No comment
Phone was fine , but the case that came with it was unusable . couldn't use on/off or volume buttons w/ the case on. This was ok with me because I wasn't going to use case anyway. Seller Shipped ASAP and I received quickly . I'm happy with the purchase.
Great experience. Received iPhone in a reasonable amount of time.
Excellent, phone as described..
TRanks!!!
Nice phone but the battery installed by the seller is not "genuine apple" therefore battery health indicator does not work. Other than that it is a nice phone that is currently working.
Phone came in excellent condition but the phone will not stay on it automatic turn off can't update the phone but doing situated for hour.
Thanks
Tranks!!!
deliver fast, item as described.
This was quick and the product came exactly as described. Great communication, thank you!
Everything is perfect!
Thank you for the prompt shipping!
I got what was provided and faster than I thought it would ship as well.
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