Fair Fees

Swappa splits the fee between buyers and sellers.

3% Seller Fee

Listing is always free, but seller pays 3% of the sold price.

Payment Processing Fees

PayPal/Stripe take their standard transaction fees on the payment total.

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3% Buyer Fee

The buyer pays a 3% fee added to the listing price.

Applicable Taxes

Calculated at checkout, Swappa is required by law to collect state taxes on most sales.

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Better Fees, Better Service

Better value for buyers and sellers. Swappa has lower fees compared to other marketplaces.

Swappa Fees

24/7/365 support
Our expert staff verifies listings
Powerful AI fraud prevention
Millions of potential buyers

Payment Processing Fees

PayPal fees: 3.49% + $0.49
Stripe fees: 2.9% + $0.30
Direct Payments from Buyer to Seller
Buyer and Seller Protections

Applicable Taxes

Collected by Swappa at purchase
Included in the PayPal Partner Fee
Marketplace facilitator taxes are required by most state laws

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Frequently Asked Questions

Payments FAQ

Swappa marketplace fees are simple, transparent, and lower than the competition.

Each party (seller and buyer) pays a flat 3% Swappa sale fee.

Sellers pay 3% of the Ask Price. So if you list an item with a $100 ask price, you pay $3 to Swappa and receive a payment of $97 (minus PayPal payment processing fees).
Buyers pay 3%, which is added to the seller's Ask Price when setting the Listing Price. In other words, a listing with a $100 Ask Price will have a $103 listing price. The buyer then pays $103 plus tax (when required). …

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Swappa uses the shipping address the buyer enters during the checkout process. The buyers shipping address is then passed to PayPal, and per PayPal policies, sellers are required to ship to this address in order to maintain eligibility for PayPal protections.

Buyers can also add and edit their shipping address through the My Addresses page on your Swappa profile.

Can I change my address after checkout? No, Swappa does not support changing or updating your shipping address after the payment has been sent. However, if the seller is comfortable shipping to a different address, the buyer can supply the address …

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Swappa primarily uses PayPal for payments due to its seller protections, buyer protections, and dispute resolution process.

Sellers are required to have a PayPal account

Buyers have two primary options to make payments through PayPal:

Buyers can check out using any available funding source linked to their PayPal account (bank account, debit card, credit card, PayPal balance, etc)
Buyers can check out as a PayPal guest using a credit or debit card by clicking the PayPal button and then clicking Pay with Debit or Credit card

Select Swappa sellers also accept credit card payments through Stripe.

Stripe can be used …

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To request cancellation as a buyer: Leave a comment on the sale page asking the seller if they are willing to cancel the sale and issue a refund. Please note that Swappa considers all purchases to be final and binding, and sellers are not obligated to refund due to a decision change. Note that PayPal no longer refunds its seller fee when the seller issues a refund. In cases of buyer’s remorse, the seller can withhold that fee from the refund.

To cancel a sale as a seller: First comment on the sale page for the transaction and inform …

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Yes, sellers are permitted to charge a reasonable restocking fee in buyer's remorse situations, provided the restocking fee is clearly mentioned in the listing description.

Swappa does not allow restocking fees when they were not clearly advertised on the listing page prior to purchase. Swappa defines buyer's remorse as any time a buyer cancels a sale or returns a device, through no fault of the seller.

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Due to current US marketplace facilitator tax laws, Swappa is required to calculate, collect, and remit sales tax on behalf of sellers in specific states.

Marketplace facilitator taxes are usually calculated according to the buyer’s shipping address.
Sales tax is calculated based on the total purchase amount.

If you are a buyer with a valid tax exemption certificate, please contact our help desk before making a purchase.

If you are a seller living in a state without marketplace facilitator tax legislation and need to charge sales tax for same-state buyers, please contact our help desk.

Read more: Which states …

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