Neha N.

The phone is great, thank you! It was turned on and not factory reset, but other than that it's great. Thanks!

Seller shipped 2 calendar days after order. iPhone in good condition as described (some scratches and knicks). Privacy screen protector was already installed on the phone!

Both a swap rep and Neha answered quickly when I had a question. Item arrived on time in condition stated, very happy with purchase. I would buy from seller again.

Absolutely awesome experience. I was pleasantly surprised to see that the phone came with a privacy screen protector already installed, a spare protector, and even a charger came with the phone. Probably my best experience shopping on swappa

Seller took a long time to ship the phone.

A very pleasant sale. Everything as described, delivered quickly. Great seller.

Thank you very much, I arrive just like the photos

Thanks!

I'm only three months into the use of this phone and it's got battery performance that's result is I'll need to look into another phone. Less than 2 hours of use before dead.

Microphone while on speaker is clogged and sound quality for the other party is subpar. Dark spots on macro camera. NOT just “some minor scratches”

The problem is that I received a device that is not, I received a white iPhone with the damaged screen does not work, and well when I arrived there was a card from a cell phone store that sells iPhones on eBay refurbished

Exactly as described

Good morning. Received my phone. S-Pen was not included.

The phone looks good to me, as described. Shipped immediately! Would buy again from seller.

Good

The seller accidentally sent the wrong phone. I understand mistakes happen. I was then asked to ship the phone back and pay for shipping. I was never reimbursed shipping charges to return the phone. I did not receive any communication and it took 7 days to get my refund after the seller received the returned phone. Buyer Beware.

????

phone as described, shipped fast, thanks, would do business again.

The sale was of a device which turned out to be a blacklisted device but the seller is great. Upstanding and easy to contact and resolve any issues which arise.

This was a brand new sealed device which the seller couldn't have known would be blacklisted so I have nothing against them but it was stressful which is why I'm mentioning it.

SCAMMER, beware with this seller i bought a good condition phone from him and he sends me a different phone that is poor condition as i ask for my refund he refuses to do so and also refuses to send a return label so i had to go out my way buy a return label send it and wait a whole month going back and forth to get my money back. swappa customer service was also a headache to deal with so save your self the head ache and buy from someone else.

I received my phone quickly and am happy with it.

Thanks!

Thank you for the fast shipping!

Good product as described. Thanks for the fast shipping.

Delivered as promised. My only issue was with the USPS. Seller did great and promptly did their end with a product as advertised.

Screen was highly scratched. I would consider this more fair than good. Everything else works well and was as described.

Very good experience

Arrived on time as expected! Smooth transaction.

Purchase did not end up working out, but seller was communicative of the issues discovered with the device and immediately issued a refund, avoiding a potential return scenario.

This is perfect, thank you!

Things went just as described and expected. Thank you.

Item was shipped fast but arrived with a visibly damaged camera that wasn't shown in the listing photos. Messaged the seller to resolve, they were short and not very helpful. Took many messages to finally get to the solution I originally proposed...return for full refund. From me mailing the shipment back to receiving a refund took 18 days. Would not recommend.

The phone keeps shutting down and losing power rapidly.

Excellent price. Hundreds cheaper than other refurbishers. Phone works as described.

Edit: after 2 months, one of the two cameras no longer works, the touch screen periodically does not work, and the battery health is down to 91% (from 100). I have to charge my phone half way through the day.

Included knock-off third-party charger. However watch was in perfect condition.

Works.

All I am going to say is swappa will have you thinking somebody will run off your money and you don’t get the phone you ordered but overall all everything was ok with the iPhone 13

Great seller, great item! Thank you!

Great experience, and items were as described.

Item came in good shape. With promised battery life. Seller even included a free screen protector. Happy with my purchase.

As described, thanks.

Phone as expected, seller accommodated my request for quicker shipping and I received the phone right on time.

Everything arrived as-expected, or better!!

Everything was great

Comment already posted, thanks again for the new device!

The iPhone is in great condition and setting it up went smoothly. The only complaint, thought not very large, is that the battery is not from Apple I believe, but its quality is good enough for my purposes.

Exactly as pictured, very happy with the sale.

Great seller, thank you

Arrived as described, all in working order

Came fast and as described!