Devices
- What is an unlocked device?
- What criteria does a product have to meet to be listed on Swappa?
- What is an ESN number?
- How do I factory reset my device and prepare it for sale?
- How can I locate the IMEI / Serial Number for my device?
- How can I check my device's IMEI to ensure it's clean?
- Why Buy Unlocked?
- Can I sell a device with cracked glass on Swappa?
- What are the Apple Battery Health requirements on Swappa?
- What is the US Reseller Flex Policy (SIM OUT)?
- How do I select a SIM card add-on through Swappa?
- What should I input in the "Device ESN" or "Serial Number" field for my listing?
- Should SIM cards be included with devices sold on Swappa?
- Can I sell a device if it's iCloud locked or blocked by any other software locks?
- Can modified devices be sold on Swappa?
- Are warranty replacements or refurbished devices allowed for sale on Swappa?
- Why am I unable to list older devices?
- How can I identify the model of my specific device?
- How can I sell a product that isn't on Swappa?
- Can I sell devices on Swappa that are international (Outside of the US) in origin?
- Are refurbished devices allowed on Swappa?
- Can I list a device with pre-installed applications or digital games?
- Can I sell a device that has screen burn-in and/or dead pixels?
- Can I list a device on Swappa if a skin or wrap is applied?
- Can I sell my Galaxy Note or another similar device without the integrated stylus?
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