What is an unlocked device?
Smartphones can be locked or unlocked. A carrier-locked smartphone is only meant for use with a specific wireless carrier. An unlocked smartphone can be used with any carrier with compatible bands.
Unlocked smartphones can either be carrier-unlocked or factory-unlocked. Swappa only allows factory-unlocked devices to be listed in the unlocked category. Devices that were originally purchased from, or locked to a specific carrier, must be listed under their original carrier.
- Carrier unlocked: Originally purchased from or locked to a single wireless carrier, but later unlocked by the carrier for use on other carrier networks.
- Factory unlocked: Often originally purchased directly from the manufacturer, and has never been locked to a specific carrier.
- Flex Device: US Reseller Flex Policy, also known as SIM OUT, allows retail stores to sell devices that have not yet been locked for use on a specific US cell carrier. However, these devices will lock to the first US carrier they connect to after inserting a compatible SIM card.
Network Compatibility: Not all unlocked devices are compatible with all carriers. For example, an unlocked smartphone intended for use with a US carrier may not work with an international carrier.
Unlocked Non-US: Swappa is a U.S.-based marketplace, but we do include a category for international factory unlocked devices, labeled as "Unlocked Non-US". Devices in this category might work in the U.S., but buyers are expected to confirm compatibility with their carrier prior to purchasing an "Unlocked Non-US" device.
Learn more about carrier compatibility on the Swappa blog:
New to Swappa?
Swappa makes it safe and easy to buy and sell used phones and quality tech devices. We have a no junk policy and our support team actually reviews and approves each listing. This keeps scammers away so you can buy with confidence. Read more on our blog.
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