How can I communicate with other users on Swappa?

All communication on Swappa must take place in the public comments on listing pages. Since Swappa doesn't permit any kind of personal contact information to be shared (email addresses, phone numbers, etc.), all discussion before making a purchase must remain public in the comments. Swappa limits communication to ensure the support team is able to efficiently moderate all discussion as needed.

Once a listing is purchased, a private sale page is provided to allow the buyer and seller to communicate securely. Only the seller, buyer, and Swappa's support team can see the comments posted on the private sale page.

Please note that these rules also apply when buying or selling items using Swappa Local Delivery.


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