How can I issue a refund via PayPal?
PayPal's support page details the steps required to issue a full or partial refund.
Please keep the following points in mind when issuing a refund:
- PayPal may require sellers to cover the PayPal seller fee when issuing a refund, as per their policies. As a result, sellers may have to add funds to their PayPal account prior to issuing a refund.
- Always reach out to PayPal support for assistance if you experience any problems when issuing a refund.
- Always inform the Swappa support team on your private sale page or by using our help desk whenever a refund is issued.
New to Swappa?
Swappa makes it safe and easy to buy and sell used phones and quality tech devices. We have a no junk policy and our support team actually reviews and approves each listing. This keeps scammers away so you can buy with confidence. Read more on our blog.
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