Wen  Z.

Wen Z.

On Swappa since March 21, 2017 (8 years)

Location: Carmel, IN United States US

Profile code: LLQ592


1075 Reviews • 5.0 Stars
Sold: 3091 Bought: 1 Active: 0

- 5 / 5 stars

Excellent seller. Easy to communicate with. Shipped promptly. Item was delivered exactly as described. Would do business with them again.

- 5 / 5 stars

Came in Great condition !

- 5 / 5 stars

Prompt shipping. The phone was in condition as described and expected. Very happy with this seller and purchase!

- 5 / 5 stars

The SE was in very good condition and shipped quickly. It came with everything, despite the listing mentioning it wouldn't include a charger cable. It has been successfully activated and appears to have no issues whatsoever. I would purchase from this seller again.

- 5 / 5 stars

Shipped quickly, wrapped securely, exactly as described. Excellent!

- 5 / 5 stars

In decent shape. Included screen protector and case. Received it in less than a week.

- 5 / 5 stars

Absolutely awesome thanks

- 5 / 5 stars

Everything was as described, and shipping was prompt

- 3 / 5 stars

Just as described

- 5 / 5 stars

Good seller

- 5 / 5 stars

Item arrived in good condition and time. Thank you. Would do business again with this seller.

- 5 / 5 stars

Great seller!

- 1 / 5 stars

First bad experience on swappa. Screen wasn't on the body of the phone and had play when you pressed down on it. (like the repairer didn't use enough adhesive on the screen to hold it onto the body. He provided full refunded after shipping back but wouldn't refund full return shipping fee like swappa TOS only partial. Purchased to use as a trade in device and hand to cancel an order and re-order due to this issue. Incurring double shipping fee.

Swappa was pretty useless in that they couldn't get the seller to refund full returns shipping.

Provided info via paypal to get return shipping back through them. I guess in that sense they were helpful.

- 5 / 5 stars

thanks

- 5 / 5 stars

I am happy with my purchase. The phone was exactly as pictured & advertised. The seller shipped quickly. The phone is working out great!

The only cons whatsoever:
1. The seller used the wrong address which delayed shipping by a couple days.
2. The phone was on a very old software version, and needed a couple hours of updating. (not a big deal at all though)
3. I wasn't sure whether or not I was getting a charger cable. It could have been a little clearer.

Thanks everyone!

- 5 / 5 stars

Transaction was great. However phone screen crapped out after a couple days. Seller gave full refund.

- 5 / 5 stars

Got it, as described

- 3 / 5 stars

Device mostly as described but the touch sensor seems to be a tad faulty and either refuses touch input or causes jitter at times. This is fine for my purposes however.

- 5 / 5 stars

As stated, the phone was in "mint" condition and arrived a day early. I did a search and happily discovered it also was priced lower here than Amazon, eBay and three other sellers found by my Google search. The entire process was smooth as silk!

- 5 / 5 stars

Nice and neat packaging as well as a phone that looks even nicer and neater than advertised. Thrilled with this purchase!

- 5 / 5 stars

Device arrived as promised. I would definitely buy from this seller again.

- 5 / 5 stars

Fully tested and all functions work perfectly. Great phone. Fast Shipping. Thank You!!

- 3 / 5 stars

It was aight

- 5 / 5 stars

Thanks for getting it here as fast as you could.

- 5 / 5 stars

Thank you!

- 5 / 5 stars

Everything looks great. Thanks!

- 5 / 5 stars

Seller was very helpful. Had some problems with a phone that I bought from the seller, but seller was quick and helpful in resolving those problems, and I would recommend anyone interested in buying a good phone to look at what this seller has to offer

- 5 / 5 stars

The phone had a factory fault and seller did not hesitate to resolve the issue. I'm satisfied because they're great to do business with.

- 5 / 5 stars

Shipped very quickly. My daughter is very happy with her "new" phone. The condition of the phone is better than expected. thank you!

- 5 / 5 stars

Shipped very quickly. My daughter is very happy with her "new" phone. The condition of the phone is better than expected. thank you!

- 5 / 5 stars

Shipping was fast and phone came in good condition.

- 5 / 5 stars

Phone was in condition described. Thanks!

- 5 / 5 stars

Nice phone !!

- 5 / 5 stars

Phone arrived in the condition described. No problems.

- 1 / 5 stars

I received phone quickly. Cosmetically phone was in good shape but battery was at 91%. Looking back on comments this seller has quite a few with this .He offered me to return but I have to pay for return .No return slip. I asked to split difference of battery replacement with me. Price at UBREAKIFIX was$79.99. I asked for $39.99 refund and I would keep phone. his response was no partial refunds. We like returns. Beware this seller check battery. I will keep the phone as I wanted it for a backup to my other Pixel2XL and eat the cost of replacing battery. My worst experience on Swappa though no fault of Swappa. Beware this seller. It seems he sends phones out with not thorough checking and see if they stick. No guarantee if you send phone back you get cost of shipping and a full refund or minus restocking fee or no reimbursement for shipping. Other than battery everything else works on the phone as described to be fair. My opinion as buyer Not good experience.

- 3 / 5 stars

Item was not quite as described. Description wrote no noticeable scratches on the screen. Many small scratches visible with screen off as well as a scratch that is deep enough to be felt and seen on some screens. Was also surprised by the minimal packing, 2 padded envelopes only (no box).

- 3 / 5 stars

Seller accurately described the condition of the phone and shipped quickly. Seller forgot to include the sim card tray. Seller replied promptly to messages and refunded me the cost of the replacement sim tray, but still a hassle.

- 5 / 5 stars

Item received in good condition.

- 3 / 5 stars

Good condition amd functional as described and shown in pictures. Fast shipping. Pleasure buying from. Phone became defective 3 months later.

- 3 / 5 stars

received the phone in a timely manner. Didn't activate for a while because my other priv was still working. When I did activate, I found out that the phone doesn't read the SIM card properly and won't stay online. I keep getting a "no SIM card no service" notification which will drop a call and not allow me to make another call until it randomly starts reading the SIM card again. Since I have three business accounts on this phone, it is basically of no use to me. I did spend two hours with Verizon and their tech support and tried a new SIM card. The seller was fine, the phone isn't.

- 5 / 5 stars

Phone is excellent. As described. Thank you

- 3 / 5 stars

tis good phone

- 5 / 5 stars

Phone was as described and even came fully charged. Good seller. A++

- 5 / 5 stars

Fast shipping, phone works great!

- 5 / 5 stars

Phone came better than expected, fast shipping,and great price!

- 5 / 5 stars

Got my phone quickly, had a few troubles activating it but got it sorted out, great condition.

- 5 / 5 stars

I have received the one exactly as represented. It works perfectly.

- 5 / 5 stars

Slight bend in the body but the overall phone quality is great. It's what I needed and for a very fair price

- 5 / 5 stars

Buying process was smooth. Good communication from seller

- 5 / 5 stars

Great purchase


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