Sellers on Swappa are responsible for the condition of the product until it's delivered to the buyer's specified location via PayPal, so the policies outlined below are crucial when preparing to ship a device. Please be sure to follow them closely to help ensure a smooth sale:
- Sellers are expected to ship within two business days after the date they receive their payment unless express shipping is purchased
- Sellers should include the cost of standard shipping (ground shipping with tracking and proper insurance) in the "ask price" of their listing
- Sellers should package all products carefully and with proper protection when shipping them to a buyer
- Sellers should only ship to the address tied to a buyer's PayPal payment
- Sellers should follow any required policies as outlined by PayPal on their seller protection page here
Feel free to peek at our blog post here for even more information and suggestions!
Related Questions
- How can I locate the ESN/serial number for my device?
- Can I buy or sell on Swappa if I'm located outside of the US?
- Why is my listing still pending?
- Are all Sprint devices sold on Swappa compatible with MVNO carriers such as Ting?
- Does Swappa support local pickup arrangements?
- All General Questions