Devices
All devices bought and sold on Swappa must meet certain quality criteria (no junk devices).
All devices sold on Swappa must have a clean ESN and be ready for activation (we run ESN checks on IMEI number of listed devices).
Rooted and ROM'd devices are welcome on Swappa.
- What is an unlocked device?
 - What criteria does a product have to meet to be listed on Swappa?
 - How can I check my device's IMEI to ensure it's clean?
 - What is an ESN number?
 - How do I factory reset my device and prepare it for sale?
 - How can I locate the IMEI / Serial Number for my device?
 - How can I sell a product that isn't on Swappa?
 - What are the Apple Battery Health requirements on Swappa?
 - What is the US Reseller Flex Policy (SIM OUT)?
 - How do I select a SIM card add-on through Swappa?
 - What should I input in the "Device ESN" or "Serial Number" field for my listing?
 - Should SIM cards be included with devices sold on Swappa?
 - Can I sell a device if it's iCloud locked or blocked by any other software locks?
 - Can modified devices be sold on Swappa?
 - Are warranty replacements or refurbished devices allowed for sale on Swappa?
 - Why am I unable to list older devices?
 - How can I identify the model of my specific device?
 - Can I sell a device with cracked glass on Swappa?
 - Can I sell devices on Swappa that are international (Outside of the US) in origin?
 - Are refurbished devices allowed on Swappa?
 - Can I list a device with pre-installed applications or digital games?
 - Can I sell a device that has screen burn-in and/or dead pixels?
 - Can I list a device on Swappa if a skin or wrap is applied?
 - Can I sell my Galaxy Note or another similar device without the integrated stylus?
 
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