
Wireless Source
On Swappa since
Location:
Los Angeles, CA
US
Enterprise
The phone started acting up, restart, not turning off and randomly turning from the second we got it. We thought it was simple bugs that would go away but now the phone is in a restart boot and is unusable.
Phone constantly drops calls, and battery life is about 2 hours of NON-USE
Purchased a mint condition phone but received one that had screen replaced. Clear signs of dust behind front facing camera causing camera to show black spots when taking pictures.
Great sale, got exactly what we expected in a very timely fashion. Thanks!
Horrible seller. They sell faulty items and then you have to harass them for weeks and only after a paypal dispute will you get refunded. Stay away at all costs!!
I waited a few months to leave a rating just to make sure the phone was good. The transaction was smooth. The delivery was on time. The phone has worked great! Great experience overall.
Shipped extremely quickly and was as advertised.
Overall positive working with the seller, shipping was very quick. I ended up returning the device however because I decided the iPhone 12 mini would be too small. They were a little slow with communication regarding the return process and refund but overall were easy to work with. I would likely purchase from them again in the future!
Quick shipment and great product functionality/quality.
This seller misrepresented the item and refused to follow through on agreed refunds. The Apple Watch was listed as Mint but arrived scratched. The seller promised a 10% partial refund for this but never issued it. Later, I discovered the watch was not cellular as advertised—a major misrepresentation. The seller ignored messages, only responding after Swappa staff got involved. When I filed a PayPal dispute, they demanded I close the case before refunding, which is a red flag. This seller is dishonest and avoids accountability—buyers beware. Do not trust their listings.
About
Wireless Source is an electronics recycling company focused on high quality refurbished devices at low prices. We offer 2 day shipping on all orders!
Shipping Policies
We ship order same day as long as order is placed before 9AM PST, otherwise it will ship next day. If order is placed Friday after 9AM PST, order will not ship until Monday.
Return & Refund Policies
Any damage to the device must be reported within 3 days of receiving the item. Warranty covers functional defects only, and does not cover accidental damage, cracks, or normal wear and tear such as burn-in and scratches. *PLEASE NOTE: We cannot accept returned devices that have been repaired, altered, or damaged in any way once the item has been delivered. Unauthorized returns will be subject to a 20% restocking fee or will be returned to the buyer at our sole discretion. If you would like to return your device, please send us a message so we may provide return details and answer any of your questions or concerns.
Prior to returning your device, all Apple, Google, and Samsung accounts must be removed from the device. If a device is received with an account, we are unable to process a refund. Devices must be returned in the original condition as purchased. We track all IMEI and Serial Numbers per each order, and any devices returned with mismatched serial may cause a denial in your return.
We recommend packing the device very securely with bubble wrap and a sturdy box, as a returned damage device will result in denial of your return.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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