Wireless Source

Wireless Source

On Swappa since Jan. 20, 2020 (6 years)

Location: Los Angeles, CA United States US

Enterprise


2384 Reviews • 4.5 Stars
Sold: 11310 Bought: 0 Active: 493

- 1 / 5 stars

send a phone that was the wrong carrier. never refunded money had to go through credit card company to get the charge reversed. I will never use this seller again...

- 1 / 5 stars

Wireless Source was a terrible experience from start to finish. The phone was advertised as “mint”, but what arrived was anything but—dents, scratches, and obvious wear all over the device. This was completely misleading and unacceptable. Customer service was just as bad: responses took 24 hours for a single, unhelpful sentence, every time. Getting a refund was a nightmare and took far longer than promised, requiring multiple interventions from Swappa representatives to resolve. No accountability, no urgency, and no respect for the customer. Save yourself the frustration and money. Beware of this company at all costs. Do NOT purchase from Wireless Source.

- 3 / 5 stars

Item shipped quickly and received in good condition. A little disappointed that the item in question was rated “Mint” condition, but arrived with a deteriorated battery that will only take a max 77% charge. Would have been nice if that were indicated on the item’s sale page.

- 5 / 5 stars

works great, fast shipping

- 5 / 5 stars

Phone looks and works great

- 1 / 5 stars

The watch was not in mint condition at all and has a large visible crack if there is some clarity on what went wrong I’d be willing to give a better review.

- 5 / 5 stars

Phone was provided as described. Easy setup!

- 5 / 5 stars

Thank you!!

- 5 / 5 stars

arrived as stated.

- 5 / 5 stars

Came wonderfully packaged, screen protector is an amazing addition. Overall great experience and the shipping was near instantaneous!

About


Wireless Source is an electronics recycling company focused on high quality refurbished devices at low prices. We offer 2 day shipping on all orders!

Shipping Policies


We ship order same day as long as order is placed before 9AM PST, otherwise it will ship next day. If order is placed Friday after 9AM PST, order will not ship until Monday.

Return & Refund Policies


Any damage to the device must be reported within 3 days of receiving the item. Warranty covers functional defects only, and does not cover accidental damage, cracks, or normal wear and tear such as burn-in and scratches. *PLEASE NOTE: We cannot accept returned devices that have been repaired, altered, or damaged in any way once the item has been delivered. Unauthorized returns will be subject to a 20% restocking fee or will be returned to the buyer at our sole discretion. If you would like to return your device, please send us a message so we may provide return details and answer any of your questions or concerns.

Prior to returning your device, all Apple, Google, and Samsung accounts must be removed from the device. If a device is received with an account, we are unable to process a refund. Devices must be returned in the original condition as purchased. We track all IMEI and Serial Numbers per each order, and any devices returned with mismatched serial may cause a denial in your return.

We recommend packing the device very securely with bubble wrap and a sturdy box, as a returned damage device will result in denial of your return.


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