BST ZONE

Received the phone and the FACE ID DOES NOT WORK. I would greatly appreciate a refund.
UPDATE: October 10,2020 I opted to exchange the phone with the bad Face ID for another phone supposedly in mint condition instead of a refund. After waiting another week for the replacement I received another bad phone this time the screen is flickering and is dysfunctional. This phone is unusable. I am resquesting a full refund for the phone and a refund for the shipping back of the to bad phones I have had to send back. Update despite my bad experience I was refunded and they did try to work with me.

BUYER BEWARE First phone I received had keyboard issues and screen burn. Shipping label was sent the day after I was told it was be. When original phone was shipped back I was told a replacement would be sent on Monday. Then I was told Tuesday. Tracking showed the package wasn't shipped out till Thursday. New phone functions as expected but the whole experience was negative and took almost a month to get sorted out. Not even a month after having the phone a simple 1 ft drop on to carpet broke the screen. When having it taken in to be replaced I was told EVERY part of the phone was off market, cheap and faulty. After spending almost as much as I spent on the phone itself to fix it it finally runs smoothly but SEVERAL parts had to be replaced including the camera since the faulty cheap part seller refurbished it with left a black spot in every single photo I took. Seller is not trustworthy nor responsive. I was never told that the screen had been replaced and that was just the start of i

Good

Thanks works and looks great!

The phone is as described.

Phone has a dead pixel in the middle and 3D Touch is very finicky. However the phone works, the dead pixel is hard to notice and I can still get 3D Touch to work. Besides that everything works great great and am over all contempt with my purchase

Thanks guys

great

Fast shipping! Phone in PERFECT condition!

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Good experience

Very fast shipping (same day) and item is just as described and pictured! Thank you!

Phone came as promised. Looks good.

Received phone like described! Fast shipping. Thank you

Thank you for the device!!

Shipping was great and on time!

Phone mint, certified Samsung Pre-Owned, delivered as promised despite the pandemic. I recommend this seller and would buy again. Also: I have purchased several phones on Swappa but tried eBay. What a disaster. From now on, it's Swappa for me.

Seems functional. Thank you

The seller refunded me quickly when I had a problem. Thank you.

The iPhone arrived in the condition stated. I am pleased with the purchase and the shipping.

Great seller. Fast shipper.

I checked the box that said I received the iphone 7. It was not what my daughter wanted. Thank you for letting me return the item.

Prompt shipment and response. But, as it turns out, we were given incorrect information about the phone! When we tried to activate our "Sprint network" phone, at the Sprint store, we were told that the phone is a T Mobile device! After several hours of frustrating phone calls between Sprint and T Mobile, we are back at square one and have wasted 5 days, in our effort to replace my teenager's phone. Not.Real.Happy.

Very cooperative staff. Quite happy with entire transaction.

A+ seller. Good communication and customer service. Thank you!

Quick to ship, as advertised, perfect, thanks!

Good condition. Just be aware of the postal service back ups. Not sellers fault but very aggravating. Seller gets a thumbs up, postal service gets a thumbs down.

Love the phone and in perfect condition. Thank you for quick shipping.

Thanks

Thanks

Item seems to be in good condition aside from the external speaker which is barely audible.

fast shipping thank you

Lalalalala

Had a minor issue, seller was great, and responsive. Glad to have dealt with them.

Thank you.

Phone was not locked to T-mobile as advertised. Ended up being a Metro device. Item was returned and refunded promptly

Perfect

Phone was shipped quickly and arrived on time. Phone works great. Thank you!

The product was not as described, but the return went well.

Item is as described, fast shipping. Will buy from seller again.

Good service

The item was as described. Thank you

Package came as stated, love it

Thanks

Arrived on time, and as stated. Recipient loves it. Thanks, great seller.

Great customer service!!

Everything went well.

In good working order.

NA

Everything seems perfect so far! Thanks!