Wisephone ER

We had some trouble with the UI, but had it fixed on our own.

Physical description of the phone was good, however functionality of the phone was not as described. The phone acts as though the screen had been replaced with an aftermarket screen not from apple. Opens and closes random apps and different functions without even touching the screen.

Received as described.

Neutral

Sale was easy.

Had a brief screen issue, and seller was great to fix it!

refund

It sounds and works good

Phone didn't work, but the seller was quick to issue refund.

ok

Good

While there were certainly some positive aspects to this transaction, overall I am disappointed because of two things: While they claimed to have tested the device thoroughly, both the battery and the earpiece speaker malfunctioned. The battery would not hold a charge for more than 90minutes. They were great in that they replaced it, but I had to send it back and wait a couple of days. Once it powered on properly, I discovered that the earpiece is either damaged or just dirty - neither are things I should have to deal with on a 'tested' device. This was marketed as being in Grade A condition.

It was fairly quick

Nice work

Will labor day , affect shipping?

I got the phone.

Not the best service and communication I have experienced among SWAPPA sellers.
Will not buy again. Bad battery, with periodic failures. Not what you expect to pay for. This could have been easily corrected.

The phone shipped quickly and is in good physical condition. But the service on this phone is poor; I can't access the internet when connected on 4G and the phone does not get service in my workplace at all; my iPhone 4 - that I was replacing with this phone - did.

The incorrect device was sent and it was not unlocked. A few days were lost but the seller was able to unlock it. Mobile seems to work fine.

Received

Thank you

First device that was sent was defective, but the replacement seems to be working fine.

Mark sjdkjskjdksjdksj

Hello. I just got a chance to open this phone and for the most part I am satisfied. However, the power/lock button hardly gives any feedback and is hard to press. I'm not sure if this was just overlooked during the inspection, but i'm not happy with the level of responsiveness of the button.

Phone arrived within two days which is great. The phone itself does not hold a good battery life although the iPhone determines it has a 88% battery health life. The phone also turns off and on randomly. Other than this, the phone works great. No dings or dents, came as pictured. I rate this as neutral because I paid $200 for a dated iPhone 6s that does not work perfectly. I would have happily paid $100 for this phone given the battery problem.

Phone is slightly bent and can’t hear that well out of it. Plug for charging input doesn’t seem to work that well. But everything else seems good. Can’t give a great rating or terrible, just moderate.

The phone was shipped fast, and was in excellent condition. However I felt their customer service was sub par because I asked about a charger being included and because I got back to them a day later, they didn't think to include a charger. I mean I'm buying an iphone, chances are I don't have an extra one around, but that is my only vice.

Faulty screen had to replace it

Phone came cracked with screen lifting off of the phone. Looks like its about to snap off. I have to pay $140 to get the screen fixed now.

Refunded the buyer instead of properly fulfilling the sale after delayed responses.

Quick delivery... but Seller did not insure when shipping and never honors their own warranty when the phone was found out to be financed.

I would not recommend this seller and here's why. I bought 2 iphones at the same time as a "combo" deal. One of the phones would not charge due to a bad charging port. I paid the return shipping so they could "fix" it. They sent that phone back with a detached screen. I returned this phone again for a refund and the seller paid for shipping. On the second phone when I requested that AT&T unlock it, the unlock was refused due to it being under financial obligations and sellers aren't supposed to be selling phones on here like that. After swappa insisted the seller make the situation right, he offered to take it back The only reason I didn't give him one star is because he agreed to take back both phones.

Phone works but there is a crack right over my front camera..... Not happy with quality

iPhone 6 was as described on the outside and shipping was timely...phone worked great and was pleased for a couple months with this purchase...then the issues started rearing up. Within a couple months the screen separated from the phone, resulting in having to attempt gluing it but eventually we paid to replace it. Also something was goofy with the plug in port/speaker when headphones were plugged in they didn't work at all, scratchy sounds was all...then phone volume wouldn't work as it acted like headphones were still connected!? Resulted in having to replace that piece too...reception with this phone is terrible, difficult to get calls through...husband and I have the same iphones purchased new through our carrier and not these issues...was great at first and was happy originally about this "find", but after two months things went south and I think we were sold a bit of a lemon...would rather have spent money upfront at this point for new phone with warranty!!

Got non-functional device and returned. Otherwise sales process and return worked well.