How do I mark a sale as complete?

Marking a sale as complete and leaving feedback helps inform the seller that the item was received as expected.

Buyers can mark a sale as complete by clicking the "Complete Sale" button on the sale page. See the image below for an example. Buyers can then leave feedback for the seller once the sale has been marked as completed.

If the buyer does not mark a sale as completed, the sale will autocomplete 21 days after the date of purchase. The buyer and seller are notified via email when a sale is autocompleted. Swappa also sends an email to the buyer asking them to rate the sale 1 day after the autocomplete.

Note: Swappa only collects feedback for sellers. We do not collect feedback for buyers.