Any devices that are locked by any software limitations cannot be listed for sale on Swappa. Devices like this directly violate our listing criteria.

Common software locks include:

  • Apple devices that are iCloud locked or have an MDM installed
  • Android devices that are locked via Factory Reset Protection
  • Windows devices locked via Microsoft's Find my device app

All products sold on Swappa must be fully reset when shipped to a buyer, so unless these locks can be removed, no software locked device should be listed on Swappa.

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