Your browser does not support JavaScript.To fully experience our site, please enable it.

Facebook pixel

Why am I unable to purchase a listing due to a buy lock?


A "buy lock" or a “listing is temporarily unavailable” error occurs when two or more users are trying to purchase the same listing.

If you receive an error that mentions a buy lock or notes that a listing is unavailable for purchase, please wait for about 10 minutes and try again.

If the error persists, please reach out to our support team via our help desk (and include a link to the listing, the error message you received – and if possible, a screenshot).

Forums

Swappa has fantastic support and we're quick to answer questions!

Help & Support

Swappa has fantastic support and we're quick to answer questions!

Contact Us

We have a team of Swappa experts that are here to help!


Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.

Get Help, Fast

Email

[email protected]

Need help with a listing or a sale?

Submit Help Request

Helpful Links

Swappa's typical response time for help requests is around 20 minutes... That's really fast

Cart, Full of Deals

Your cart is empty :(

Login for Deals