The steps that need to be followed to properly reset a device before listing it for sale on Swappa can vary quite a bit from device to device. To assist with this, Swappa has compiled a list of blog posts and support pages from various device manufacturers to quickly reference depending on the type of device you may need to reset. If a product type is missing, and you have a link to the manufacturer's site on how to reset it, feel free to pass this onto us via our help form. Swappa will be happy to get it added here if it checks out!
Please note that Swappa is not responsible for any lost data. Be sure to take the proper steps to backup your device and transfer any files to external storage before following these reset instructions.
For Swappa's blog posts regarding resetting certain types of devices, feel free to visit the following page.
Smartphones:
- Reset Instructions for Android (Proper steps should also be taken to prevent Factory Reset Protection)
- Reset Instructions for iPhone
- Reset Instructions for Windows Phone
Tablets:
- Reset Instructions for iPad
- Reset Instructions for Android (Proper steps should also be taken to prevent Factory Reset Protection)
- Reset Instructions for Windows
Laptops:
Wearables:
- Reset Instructions for Apple Watch
- Reset Instructions for Wear OS (Android Wear)
- Reset Instructions for Fitbit
Consoles:
- Reset Instructions for PlayStation 4
- Reset Instructions for Xbox One
- Reset Instructions for Wii U
- Reset Instructions for Switch
- Reset Instructions for 3DS/2DS
Home Tech:
- Reset Instructions for Google Home and Google Home Mini
- Reset Instructions for Google Wifi
- Reset Instructions for Echo and Echo Dot (1st Gen)
- Reset Instructions for Echo and Echo Dot (2nd Gen)
- Reset Instructions for Echo Plus
- Reset Instructions for Echo Show
- Reset Instructions for Echo Look
- Reset Instructions for Amazon Tap
- Reset Instructions for Nest Thermostat (1st Gen, 2nd Gen, 3rd Gen, and E)
- Reset Instructions for Nest Cam
- Reset Instructions for Nest Cam IQ
- Reset Instructions for Nest Protect
- Reset Instructions for Neato Botvac Vacuums
- Reset Instructions for Sonos Products
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