
TUG Brands
On Swappa since
Location:
Las Vegas, NV
US
It was a quick sale and quick deliver
Good Price. Fast response. Fast shipping. Phone in perfect condition.
Thanks!!
Professional, efficient and response.
Excellent service ???? They were very fast on shipping and have been a pleasure to work with. Highly recommended
Super fast shipping! Item arrived as described, thank you for the great service!
Item listed was "Mint" and unlocked. Item received was mint by most definitions (not Swappa's since it was missing the charger and original box) and was carrier-locked to Sprint. Worked with the seller and got it working for my purposes with a partial refund. Overall it started off as a negative interaction, but the seller definitely made up for it at the end with good customer service. Would do business again because of the mint (not Swappa "mint" but realistically "mint") condition of the phone received on how they handled the issues at the tail end of the transaction.
I love my new phones thank you !
Great seller. Item as decribed and works perfectly. Super fast shipping.
Phone showed up quick and was in mint condition. So far so good!
About
Family-owned and operated from Las Vegas, NV since 2020.
Shipping Policies
All items are shipped the next business day or sooner.
All of our packages are shipped through USPS Mail or UPS with tracking and insurance included. 95% of all orders arrive between 2-4 business days. Please note, that we can only ship on days that the USPS/UPS is open and cannot ship on Sundays or Federal Holidays.
We do not ship internationally. If you need any special handling or express shipping, please contact us BEFORE making your purchase to make sure that we can accommodate you. We no longer offer express shipping as a standard option as most packages arrive within the same time frame regardless of the method and we didn't like passing those unnecessary costs on to our customers.
Return & Refund Policies
All items are fully tested and guaranteed to be fully functional. Upon receiving your item, you should fully inspect all of its functionality. In the rare case that your device is not fully functional, we will completely refund or replace (your choice) your device if it is brought to our attention within 72 hours of delivery.
We will only ship to the address listed on your PayPal page. We cannot modify the address after you have purchased it. Ensure that your address is listed correctly before purchase. We charge a 5% restocking fee for any orders that we have to cancel because of incorrect shipping addresses, regardless of whether the package is shipped out or not, as PayPal will not refund our processing fees or shipping fees.
For buyer remorse situations, bought the wrong phone or model situations, or functionality issues that occur after 72 hours of delivery we may accept a return of the items at our discretion and reserve the right to charge a restocking fee for such situations to compensate for processing fees, shipping fees, and unit devaluation.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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