
TUG Brands
On Swappa since
Location:
Las Vegas, NV
US
Good phone. Everything went smooth.
Great seller. Thanks!
Tim was very professional and assisted me throughout the whole process. He even called the carrier and tried to work with them to get the cell phone to work with the network. Tug brand has great customer service and although the sale didn't work out in the end, I would recommend them and use them in the future. Thank you for all your help throughout the whole process.
Great!
Prompt shipping, item in good condition
Awesome !
Fast shipping, excellent condition, as described. Waiting until I activated it to complete sale, working perfectly.
received in great shape and as described!
Excellent service. Fast shipping. Item was exactly as described.
I love the phone it's in great condition!! Functions perfectly. Only problem is the charger wasn't working for it so I had to get a new one. Besides that I am satisfied with this purchase!! Thank you.
About
Family-owned and operated from Las Vegas, NV since 2020.
Shipping Policies
All items are shipped the next business day or sooner.
All of our packages are shipped through USPS Mail or UPS with tracking and insurance included. 95% of all orders arrive between 2-4 business days. Please note, that we can only ship on days that the USPS/UPS is open and cannot ship on Sundays or Federal Holidays.
We do not ship internationally. If you need any special handling or express shipping, please contact us BEFORE making your purchase to make sure that we can accommodate you. We no longer offer express shipping as a standard option as most packages arrive within the same time frame regardless of the method and we didn't like passing those unnecessary costs on to our customers.
Return & Refund Policies
All items are fully tested and guaranteed to be fully functional. Upon receiving your item, you should fully inspect all of its functionality. In the rare case that your device is not fully functional, we will completely refund or replace (your choice) your device if it is brought to our attention within 72 hours of delivery.
We will only ship to the address listed on your PayPal page. We cannot modify the address after you have purchased it. Ensure that your address is listed correctly before purchase. We charge a 5% restocking fee for any orders that we have to cancel because of incorrect shipping addresses, regardless of whether the package is shipped out or not, as PayPal will not refund our processing fees or shipping fees.
For buyer remorse situations, bought the wrong phone or model situations, or functionality issues that occur after 72 hours of delivery we may accept a return of the items at our discretion and reserve the right to charge a restocking fee for such situations to compensate for processing fees, shipping fees, and unit devaluation.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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