Maroon Mobile, LLC
On Swappa since
Location:
Caldwell, Texas
US
Trusted Enterprise
Great seller
All items received as stated. Great seller!
USPS took forever to deliver, but that's not the seller's fault as they shipped it overnight as I requested, so kudos to them. Everything showed up looking just like they promised - absolutely mint condition and gorgeous. Thanks very much!
...
Good reliable seller, good customer service response and they stand behind their items FOR REAL!
The seller did not notice there was an issue with the phone not being shipped and I had to inform them. This resulted in the phone not being shipped for a week after the payment. They did not provide specific information on the cause of the delayed shipping. So it is possible they were not specifically at fault but would not have expected I had to babysit the process. Additionally the seller did not offer any compensation for the item not being shipped on time.
Also, the seller had new phones with the same quality for a lower price on the site before the phone I purchased was even shipped. So If I would have waited the week it took them to send it, then purchased a phone from them at that time, I would have saved a significant amount of money. Although they did offer a slight discount per the new phones at a lower price but again, did not do so without me saying something. Due to the above, I would have provided them 1.5 out of 5 stars if the rating system was different.
Awesome, I was surprised coz I was waiting for shipment details and when I received email this evening from swappa and track that was already delivered in my mail box this morning, wow, wonderful, so fast, thanks for the swappa and seller too.
Positive. Seller went above & beyond to assist with problem with device that included shipping. Very professional, polite, agreeable. Timely communication needed for eager buyer.
The Samsung 20S Plus arrived timely and in pristine condition, as advertised. This seller rates 5 stars!!*****
Super fast delivery and phone working great!
About
Maroon Mobile was launched in April of 2016 as a small business dealing with both retail and wholesale sales of smartphones and other electronics. Our objective is to make sure each and every customer receives a quality device they are fully satisfied with. We strive to improve our logistics and processes to make that happen each and every day.
Shipping Policies
We strive to ship every device within 2 business day when possible. However in most cases we ship within just 1 business day and in many cases we achieve same day shipments when orders arrive prior to 1PM CST. Your device will be shipped with accessories if applicable using FedEx 2-Day Express or option FedEx Standard Overnight if selected.
Return & Refund Policies
A device may be returned within 30 days of the date that tracking indicates proof of delivery. We offer an INDUSTRY LEADING 12 MONTH limited warranty as described in our listing addendum which is inclusive of this 30 days. Devices outside of the 30 day window are subject to repair or exchange only. The device must be identical condition to the way it was shipped and ALL accessories and or other packaging must be included to return the device. Returns are not permitted for any device damaged by a customer and all devices are inspected upon reception at our facility to ensure the device was not damaged. PLEASE NOTE, THERE IS A 10% RESTOCKING FEE ON ALL BUYER'S REMORSE RETURNS OR IN SITUATIONS WHERE THE ORIGINAL ACCESSORIES INCLUDED ARE NOT RETURNED WITH THE DEVICE. ORDER CANCELLATIONS ARE ACCEPTED BUT THERE IS A 5% CANCELLATION FEE IN THE EVENT AN ORDER NEEDS TO BE CANCELLED.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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