The screen is coming up on phone looks to be a new screen that was not glued down properly. I would now like a refund

I have received refund. Ty

Thanks, I've got the phone. However the phone is un an original U1 model sold by Samsung as it was advertised, it's an ATT phone which was paid off and unlocked but the carrier. It should have been listed as ATT phone. I've checked IMEI on 3 different sources. The phone does work though and was in a good condition. I'm concerned that it might not work properly at Verizon as U1 phones do. I had Note 8, u1 (Samsung original unlocked), and I know that unlocked phones from carriers had issues with proper band support. It did work to some degree, but many cells were not visible to these phones with slower speeds and worse coverage as a result.

Why advertise that you provide fast shipping. In reality you don't. My phone was not shipped until 5 days AFTER the purchase.

I received my phone later than I was supposed to because the seller didn't drop it off when they said they would. Also the bag the phone was put in was never sealed so the phone had slid out and was completely exposed. And the box it was in was damaged so I could see my phone without even opening the box.

Communication is bad.

So far I have learned this phone is NOT unlocked and I am unable to use it with my provider.

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Phone was sold as unlocked free and clear and is now phone says it is not fully paid off and was part of Sprint contract that is expired! Our carrier T Mobile (who bought Sprint) cannot access Sprint accounts so we now have a brick. I am extremely disappointed and would like the rectified in some way. I was swindled.

The phone is in great shape and arrived quickly. Unfortunately I am unable to use it on my desired carrier even though it was labeled as "unlocked'. I have reached out to Maroon Mobile by email and phone but they have not gotten back to me.