GM DEALS
On Swappa since
Location:
City of Industry, CA
US
Enterprise
Phone is in good condition, basically like new
Sale complete
Outstanding service. Fast shipping!
Got my refund for a phone that literally should not have been listed as Good Condition but rather in Fair Condition. They labeled the phone as 'Flawless Screen Display', but it has one deep scratch on it that I'm guessing they didn't see because of some layered screen protectors. Bothered by this, we still tried to be like okay well it was listed under good condition, so maybe we can overlook this as well, and the S-Pen was so dirty, we had to clean it. Finally when we turned the phone on to watch a video, the speaker itself sounded like it was dunked in water, not a software issue but a hardware one. Shake the phone and you can hear something fumble around. That was the last straw after multiple factory resets, so we decided to get a refund. They were very generous about it and even paid for a prepaid shipping label which was very convenient. This won't stop me from shopping with them, just wish they didn't lock their comments. So I can get needed information.
Quick shipping. Item was received in correct condition.
Got what, just was advised.
Everything came when it was expected and the phone was as described in the listing. It charged right up and there were no issues connecting to wifi or provider. Camera, screen, and all other functions working great!
Recieved as described
Sorry new to Swappa! My order came Tuesday. The watch is beautiful and in perfect condition! Thanks! Excellent shipping time and great packaging! Excellent seller!
Purchased Samsung s22 plus received phone in a Timely manner upon setting phone up and using it noticed the battery is very weak and will not hold a charge
About
We are a warehouse-based store that offer a wide variety of electronics from popular brands like Apple, Beats, Sony. Check out our wide selection of iPhone / iPad / Android Phone / Tablet / PC and Laptop. Each product has been certified by official distributor partners with a 90 Days Worry-Free Warranty.
Shipping Policies
We aim to ship within 24 hours of receiving the order (1 business day).
This excludes holidays or weekends because carriers do not pick up parcels on weekends or holidays.
Delivery time is 3-5 business days.
Expedited service to 3-Day ($14.99) or 2-Day ($19.99) is available upon request.
Overnight Orders Placed past 12 PM will be shipped next business days.
*** Warehouse operation is Monday to Friday, we do not ship orders on weekends.
*** Express orders will be delivered on Tuesday (Or Wednesday if Monday is a holiday)
Return & Refund Policies
PLEASE RESET THE DEVICE BEFORE RETURN. OTHERWISE WE PROCESS A 50% RESTOCKING FEE.
We will VERIFY the SERIAL / IMEI # of the device with order record.
(IPHONE/IPAD: Settings -- General -- Reset -- Reset All Content and Settings)
(SAMSUNG: Settings -- About - - Reset )
We accept return of items within 30 days of delivery. Buyer will pay for return shipping.
Unwanted / Order by mistake will access a 10% restocking fee + initial shipping cost.
ORDER OVER 30 DAYS RETURN with NO ISSUE Found will incur up to 50% restocking fee.
Item must be returned in original condition along with all accessories.
Mismatch SERIAL/IMEI info may result in denial of your return.
Any hardware issue or damages (physical or liquid) should be reported within 7 DAYS of receipt.
Issue that's being reported after this may affect the eligibility for return.
In additional, higher restocking fee will be applied if the issue is caused by buyer's mishandling. (Up to 50% restocking fee based on condition of returned item)
Lastly, the buyer is responsible for packing and shipping the item back safely and securely. it's recommended to pack the item securely and ship with signature and/or insurance.
Thank you for your cooperation.
GM DEALS
Customer Service
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