
Consumer Electronics
On Swappa since
Location:
Raleigh, NC
US
Had a speedy delivery concluding with a near perfect product. Beyond satisfied.
Phone arrived quickly. We were excited to receive the two carefully selected Samsung Galaxy S8 phones, UNLOCKED with specific Model numbers required by our carrier. After hours of trying to set up our phones, we realized this phone was not the Model number I ordered. Return was frustrating. Both this phone and my husband's were wrong and needed to be sent back. His was not UNLOCKED. They sent one return label for two phones and only one packing slip, for one phone. Took all day to resolve this. I wonder about quality control and who fills the orders ? They refunded quickly, but without committing to send us the correct phone(s) (more than one of each of our phones listed, too) No apology for the mistake(s). No offer to make it right. I tried to communicate directly with them, but they would only answer questions through Swappa. No sooner did we send phones back, but they lowered the price on these two phones on Swappa. Strange ! I wouldn't dare order from Consumer Electronics again.
Phone arrived quickly. We were excited to receive the two Samsung Galaxy S8 phones, UNLOCKED with specific Model numbers required by our carrier, that we carefully selected. After hours of trying to set up our phones, we realized this phone was not UNLOCKED, rather an AT&T phone. Return was fast, yet frustrating because tried to get someone to agree to double check that an exchanged phone would be right. They seemed evasive! (BOTH our phones were unusable. The second one was the wrong Model. Who fills the orders ? One mistake is understandable, but two ?). They refunded without any promise to send us the correct phone. No apology for the mistake(s). No offer to make it right. I tried to communicate directly with them, but they would only answer questions through Swappa. I wouldn't order from Consumer Electronics again.
Excellent! Thx
Perfect!
Very good!
Great seller, as described
Awesome condition great seller phone works great.
Phone is as advertised, shipped quickly. Thank you!
Item arrived in the condition as described. Item was shipped quickly, and the device worked as expected.
About
Consumer Electronics is leading the mobile industry by offering the highest quality products. We focus on customer satisfaction and guarantee the quality of our products. Each device received in our facility is fully tested, sanitized. Devices are rigorously inspected through our 30-point quality control process to ensure the highest quality. All devices include our 30-day money back guarantee. Feel free to contact us if you have any questions.
Shipping Policies
All devices are shipped from Stanton, CA. Device will be shipped out within 1 business day. Devices are delivered within 3-5 business days after shipping. International buyers, please contact us before purchasing.
Return & Refund Policies
We guarantee our products and offer a 30-day warranty on each device. Customer is responsible for return shipping costs. We want to make sure every customer is satisfied. If you ever have issues, please contact us and we will resolve the matter immediately.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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