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Coconutech LLC

Coconutech LLC

On Swappa since Sept. 20, 2016 (7 years, 8 months)

Location: Boca Raton, FL United States US


323 Reviews • 4.5 Stars
Sold: 998 Bought: 0 Active: 0

- 5 / 5 stars

Very responsive, Extremely Fast Shipping, great product, exactly as advertised and works great! Would definitely buy from this seller again.

- 5 / 5 stars

This phone was in amazing condition. There weren't any visible scratches on the phone at all. In fact it almost looked like a brand new phone. Not to mention the phone works perfectly, I could have asked for a better and at such a great price too.

- 5 / 5 stars

The device showed up quickly and works as expected.

- 3 / 5 stars

Tried to unlock the AT&T phone that I received to use with T-Mobile service but it couldn't be unlocked because it was still tied to the previous owner's service somehow. I'm sure it would have worked with ATT service so I can't blame the seller for this. They refunded my purchase so all is good.

- 1 / 5 stars

Listed a phone they did not have, took my money and provided 0 correspondence for 18 hours. Only after contacting them, did they inform me they never had the phone at all in the period of the sale. They tried to offer me a fair condition phone instead at its current price and called it a 'discount'...as if thats some kind of solution. I guess its super important to check these reviews on swappa, because there's apparently some shady sh*t going on here or maybe its just this seller. Either way, dont buy youre phone from these guys if you want it to actually arrive apparently.

- 5 / 5 stars

Phone was just as described, and was shipped very quickly. Would definitely recommend this seller!

- 5 / 5 stars

They are very good in handling customer service. I do appreciate it and they are a great Swappa seller. I recommend them. Thank you. phil miami

- 5 / 5 stars

I actually had to cancel this sale, but the seller was incredibly helpful and handled the cancellation super quickly. I got my refund within minutes.

- 1 / 5 stars

Seller cancelled sale with no reason or without communicating with me on why it was cancelled.

- 5 / 5 stars

Phone is better than advertised! My daughter is really happy with her 'upgrade'!

About


We are proud of our green identity by being able to avoid "tech waste" and giving used phones a purpose. We try to make everything in the process as green as possible!

Based in south Florida, we're a family business that has grown significantly with our outstanding customer services, prices and quality devices. Collectively the owners have more than 12 years of experience with cell phones in general.

Our trained warehouse staff makes sure devices go through the most thorough of inspections, to make sure that our customers are happy with what they receive.

For our previous feedback history here on Swappa please access:
https://swappa.com/user/PSD703/profile

Shipping Policies


** Same day shipping if ordered and paid before 2pm EST (business day) **
If you haven't met our cut off time, we will ship your device in the next business day.

We ship with USPS First-class -> 2 to 5 business days depending where you are in the US

If you'd like to receive your item faster with USPS Priority -> 1 to 3 business days, please contact us. An additional charge of $10 will be due for handling/shipping.

Return & Refund Policies


We believe in fairness and we don't want our customers to have a device they don't like. We know how frustrating it is when you get an item that does not correspond with what you wanted. Returns happens in very rare occasions, but when they do, here is our policy:

Where the device doesn't match the description of the listing or where there is a defect not otherwise specified by us, please let us know within 3 calendar days of receiving the device. We will provide you with a shipping label and a full refund upon receiving the device back. No fees or charges of any kind will apply.

30 DAYS WARRANTY
Our FREE 30 DAYS WARRANTY is offered as part of our Subscription Program (no long term contract, you may cancel it at any time). If you wish this warranty to be valid and have effect please contact us for further details after your purchase.


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