Coconutech LLC

Coconutech LLC

On Swappa since Sept. 20, 2016 (8 years, 11 months)

Location: Boca Raton, FL United States US


323 Reviews • 4.5 Stars
Sold: 998 Bought: 0 Active: 0

- 1 / 5 stars

Bought an iPhone 6 wand was told that it was in good condition without any defects. The cosmetics are the phone are alright, but turns out that the speaker does not work. What a rip off.

- 5 / 5 stars

Phone listed as Mint condition. Phone arrived as advertised. Not a scratch to be seen and battery was also in perfect condition. All in all, a good deal.

- 5 / 5 stars

All good

- 3 / 5 stars

We ordered two phones but only received one. This was disappointing. Then when my 2nd phone arrived a week later it was not as described-cosmetic defects & dirty. We retuned the 2nd phone as they didn't have an iPhone 6 in good condition to send me. I am giving this company a neutral rating as the owner was unaware his employee dropped the ball & sent one phone instead of 2 that was ordered & later tried to pass off a "fine" condition phone as good. My husband is happy with his phone we did receive.

- 5 / 5 stars

Fast shipping, good communication, phone works great.

Thanks!

- 5 / 5 stars

Phone didn't work as stated and didn't come with the charging cable like the description stated. But quick and fast refund????

- 5 / 5 stars

i need to return phone wrong carrier.

- 3 / 5 stars

As soon as I pulled the phone out of the package I noticed the screen popped/clicked when you put pressure on certain parts of the screen. This sucks but I knew it was a used phone and hasn't effected the touch sensitivity yet. It had some charging issues which I got fixed by apple. Otherwise working well.

- 5 / 5 stars

The iPhone 6 works great. A great deal for only $259! My wife paid about TRIPLE this for a new iPhone 6s.

- 5 / 5 stars

Item arrived as described, great looking device for the price

About


We are proud of our green identity by being able to avoid "tech waste" and giving used phones a purpose. We try to make everything in the process as green as possible!

Based in south Florida, we're a family business that has grown significantly with our outstanding customer services, prices and quality devices. Collectively the owners have more than 12 years of experience with cell phones in general.

Our trained warehouse staff makes sure devices go through the most thorough of inspections, to make sure that our customers are happy with what they receive.

For our previous feedback history here on Swappa please access:
https://swappa.com/user/PSD703/profile

Shipping Policies


** Same day shipping if ordered and paid before 2pm EST (business day) **
If you haven't met our cut off time, we will ship your device in the next business day.

We ship with USPS First-class -> 2 to 5 business days depending where you are in the US

If you'd like to receive your item faster with USPS Priority -> 1 to 3 business days, please contact us. An additional charge of $10 will be due for handling/shipping.

Return & Refund Policies


We believe in fairness and we don't want our customers to have a device they don't like. We know how frustrating it is when you get an item that does not correspond with what you wanted. Returns happens in very rare occasions, but when they do, here is our policy:

Where the device doesn't match the description of the listing or where there is a defect not otherwise specified by us, please let us know within 3 calendar days of receiving the device. We will provide you with a shipping label and a full refund upon receiving the device back. No fees or charges of any kind will apply.

30 DAYS WARRANTY
Our FREE 30 DAYS WARRANTY is offered as part of our Subscription Program (no long term contract, you may cancel it at any time). If you wish this warranty to be valid and have effect please contact us for further details after your purchase.


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