Coconutech LLC

Coconutech LLC

On Swappa since Sept. 20, 2016 (8 years, 11 months)

Location: Boca Raton, FL United States US


323 Reviews • 4.5 Stars
Sold: 998 Bought: 0 Active: 0

- 5 / 5 stars

IPhone 6s was in perfect condition it was a steal....

- 5 / 5 stars

Phone arrived on time, and was in good shape as advertised. Thank you!

- 5 / 5 stars

Great communications. There was an error but seller quickly resolved. Highly recommend.

- 5 / 5 stars

Great and honest seller, phone was in almost new condition. Will order again from seller in the future.

- 5 / 5 stars

Thank you soo much

- 5 / 5 stars

I bought the wrong version iPhone and the process for returning the phone was quick and simple.

Thanks!

- 5 / 5 stars

The phone arrived in great shape and worked perfectly upon receiving it (3/15/2017). On 04/12/2017 the device was blocked from the TMobile network and I was unable to rectify the situation with TMobile support (the previous owner's account was delinquent in some way). On that same day I contacted Coconutech and they responded to my emails very quickly. The situation was rectified by the following day (04/13/2017). While I would've obviously preferred to not have an issue with the device in the first place, Coconutech was expedient in solving my problem and put my fears at ease. Had I purchased this device from an individual, I'm not sure I would've ended up with more than an expensive paper weight. I would absolutely do business with Coconutech again in the future.

- 5 / 5 stars

iPhone is in great shape and works perfectly. Shipping was fast and transaction was smooth. Thanks.

- 5 / 5 stars

First phone was bad, they promptly replaced it with a working one.

- 5 / 5 stars

No issues with buying experience. Phone arrived when it was supposed to and is in great condition!

About


We are proud of our green identity by being able to avoid "tech waste" and giving used phones a purpose. We try to make everything in the process as green as possible!

Based in south Florida, we're a family business that has grown significantly with our outstanding customer services, prices and quality devices. Collectively the owners have more than 12 years of experience with cell phones in general.

Our trained warehouse staff makes sure devices go through the most thorough of inspections, to make sure that our customers are happy with what they receive.

For our previous feedback history here on Swappa please access:
https://swappa.com/user/PSD703/profile

Shipping Policies


** Same day shipping if ordered and paid before 2pm EST (business day) **
If you haven't met our cut off time, we will ship your device in the next business day.

We ship with USPS First-class -> 2 to 5 business days depending where you are in the US

If you'd like to receive your item faster with USPS Priority -> 1 to 3 business days, please contact us. An additional charge of $10 will be due for handling/shipping.

Return & Refund Policies


We believe in fairness and we don't want our customers to have a device they don't like. We know how frustrating it is when you get an item that does not correspond with what you wanted. Returns happens in very rare occasions, but when they do, here is our policy:

Where the device doesn't match the description of the listing or where there is a defect not otherwise specified by us, please let us know within 3 calendar days of receiving the device. We will provide you with a shipping label and a full refund upon receiving the device back. No fees or charges of any kind will apply.

30 DAYS WARRANTY
Our FREE 30 DAYS WARRANTY is offered as part of our Subscription Program (no long term contract, you may cancel it at any time). If you wish this warranty to be valid and have effect please contact us for further details after your purchase.


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