Swappa is hiring: UX Designer

Swappa is hiring: UX Designer


We’re Swappa, a people-powered marketplace for consumer tech, including smartphones, laptops, video games and more. For over 10 years we’ve helped millions of buyers and sellers get the best value by doing things differently. With a strict no junk, no jerks policy, we pride ourselves on making the experience safe and simple. 

Swappa’s UX Designer will be a key part of our development team, working cross-functionally to bring a better customer experience, improve conversion and drive more commerce. You will deliver responsive, mobile-first web designs, actionable wireframes, and solid on-brand experiences to serve as guidance for developer implementation.

In 2021 we’ll help our users drive over $100M in on-site commerce, all while saving a ton of green. We move fast and truly care about the work we do daily and need strong customer advocates to help us achieve our goals.

Swappa is a distributed team spread out all over the world. This is a full-time, remote, work-from-almost-anywhere role though a large portion of our team resides in the US. Experience working within a fully remote team is preferred.

Here’s what you’ll be doing:

  • Translate high-level ideas into simple user interfaces
  • Produce wireframes, layouts and designs for responsive, mobile-first implementation by developers
  • Create and maintain style guides that adhere to Swappa brand standards and UX/UI best practices
  • Provide research insights and recommendations early in the development process for products, feature updates, site and app experiences
  • Work cross-functionally with stakeholders to align brand and business requirements and with developers to align aesthetic and technical requirements
  • Help design and implement A/B tests to improve conversion rates

Here’s what we expect you to bring to the table:

  • A few years of demonstrable experience in web and/or mobile design, preferably with a focus on ecommerce and improving conversion (academic experience is applicable)
  • Proficiency with Adobe XD, Figma, Sketch, InVision, or other UX Design tools
  • A basic understanding of HTML, CSS, and JavaScript; familiarity with Bootstrap 3 or other responsive web frameworks is a big plus
  • You are always looking for new opportunities to optimize, create and iterate, without a nudge from anyone to do so
  • You are insanely curious, always trying to improve your craft, and relish the opportunity to educate your peers on great customer-centered UX design
  • You value simple over “fancy” and progress over perfection
  • Bachelor’s degree or equivalent required

Though we’ve been around awhile, are bootstrapped and profitable, Swappa still operates a lot like a startup. We go from idea to discussion to development to deployment in days, not months. Everyone on our team wears many hats and does whatever it takes to get the job done (our CEO still codes). 

You must be motivated, responsible and autonomous to be successful at Swappa. If you’re looking to be dropped into structured corporate machinery with year-long plans and big, predefined budgets, this is not the job for you. The ability to pivot is crucial to your success. If you like the idea of working remotely for a small company with big aspirations this could be your great opportunity. 

Let us know if you think you can help (a real person reviews every application). We’d love to chat with you. Using this simple form: Apply