Does Swappa allow returns due to buyer's remorse?
Sellers are not required to accept returns due to buyer's remorse.
Swappa defines buyer's remorse as any time a buyer cancels a sale or returns a device, through no fault of the seller.
A few examples of buyer's remorse:
- You changed your mind and no longer need or want the device
- You found a better deal elsewhere
- The device was listed appropriately but is incompatible with the buyer’s wireless carrier
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