Here on Swappa, sellers are permitted to charge a reasonable restocking fee in buyer's remorse situations when a device is shipped and returned or the buyer wishes to cancel the device before shipping. However, this reasonable restocking fee must be clearly mentioned in a seller's listing description in order to be charged. Swappa does not allow restocking fees when not clearly advertised on a listing page before purchase.

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Swappa makes it safe and easy to buy and sell used phones and quality tech devices. We have a no junk policy and our support team actually reviews and approves each listing. This keeps scammers away so you can buy with confidence. Read more on our blog.

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