Does Swappa allow sellers to charge a restocking fee?


Yes, sellers are permitted to charge a reasonable restocking fee in buyer's remorse situations, provided the restocking fee is clearly mentioned in the listing description.

Swappa does not allow restocking fees when they were not clearly advertised on the listing page prior to purchase. Swappa defines buyer's remorse as any time a buyer cancels a sale or returns a device, through no fault of the seller.

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Swappa makes it safe and easy to buy and sell used phones and quality tech devices. We have a no junk policy and our support team actually reviews and approves each listing. This keeps scammers away so you can buy with confidence. Read more on our blog.

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