Cell My Device

there are dead spots on the screen

Seller listed the phone with “light scratches” and when I recd the phone the first thing I noticed were the multiple hairline cracks in the screen. I could feel them with my finger. I hate leaving bad reviews but this was completely avoidable. Seller was very professional with the return process.

Vendor was helpful with the charger. Sound distortion from the speakers were not noted in the item description. Communication with the vendor was difficult and frustrating.

Received a phone with sticky stuff that cleaned out with rubbing alcohol. This stuff was also in the volume controls making it very hard to actuate them having to use unusual force to do so. I use my phone for work, so returning/swapping/paying line changing fees, was too much of an unnecessary hassle. Paid $60 additional dollars for a local specialist to clean out the buttons and get them functional again. Very negative first-time experience with swappa and their vendors.

I wish I had the opportunity to select two thumbs down, but I guess one will have to do. I would definitely never buy from this seller again. Unfortunately, the phone I received had been reported lost or stolen. The sellers may not have been aware and I don't fault him for that, but at the same time he was neither very cooperative nor as responsive as I would have expected. The true character is often revealed under pressure and I don't care for this sellers reveal.

This phone should not have been listed as GOOD with such a large gouge in the screen. I now see it in the pictures but your description of excellent condition, minor wear and tear is NOT correct.