Gilly's Smart Phones

Wasted my money , will never order from this website again.

Phone keeps cutting off every 5-10 minutes. Display message says screen is unknown and foreign.

Had fake parts out into the phone. Shady dude I would recommend never buying anything from

I contacted the seller, but he did not even bother to respond.

I noticed that there is a light yellowish spot in the upper right area of the screen. This defect was not stated in the description so I felt it was a bit misleading.

Seller shipped on time and device arrived quick, but charged a premium price for a device equipped with an Incell display panel which is a no no on OLED equipped devices. Also no reply 5 hours later, same time zone to try and rectify the situation. Odds are if you have Purchased a device with non-original message from them, it has a bottom barrel quality part. Be warned.

The screen is replaced which was not as clearly mentioned in the listing.

The speaker has a very low voice. Have to stay close to the phone when you are in a little bit environment outside.
Not working effectively.

Scam

Purchased iPhone's screen stopped working after only 3 months of purchasing.

Screen was never attached right. Stopped working in short order. Had to eat the $370. Buyer Beware.

The device does mention there is scratches and scruffs but doesn’t include a close up of the bottom or top side of the phone where they actually are. They’re pretty bad compared to the photos, I’ve purchased a phone at fair condition and the frame scratches were about the same on this “good” condition.

Unprofessional experience. I was aware the phone was locked, spoke with Verizon and they stated this phone was not paid off and they had it flagged in their system, and phone will never be able to get activated. Seller insisted the phone was fine but no further assistance was provided. Still awaiting shipping label to return the phone, which was requested 2 weeks ago.

Broken phone. I bought a phone from this seller and it was broken when it arrived. Only works on speaker, phone speaker is broken and you can not hear when you call someone

I bought my phone on Sun and the phone was not shipped until Friday. I received the phone 8 days after the sale. I requested shipping information 2 times but did not receive a response.

Slow communication and doesn't shipping to Puerto Rico

I’ve tried to add service to this phone and restart to activate the service. Now my phone is stuck on a black screen and I can’t see anything but I can hear everything. How can I return this phone?

The phone arrived and was a described, in great condition. However, soon after receiving the phone, it started to develop dead pixels that started going across the screen. It now has a large black gash of dead pixels. When attempting to work with Gilly's, they were unwilling to do anything to fix the issue. I was happy just to exchange the phone despite the issue, but they were still unwilling to do anything. You probably won't run into issues with this vendor, however, you may get stuck with a lemon that they are unwilling to help you with.

Purchased an iPhone 8 Plus that was supposed to be Tmobile compatible but was locked. Wasted a ton of time on trip to Tmobile store, calling Tmobile tech support, and going to the post office to ship the phone back, and had to order another phone and wait for it to arrive. Seller said he would reimburse cost of shipping back the phone but did not even though I told him how much it had been & provided a receipt.

Screen had unremovable residue from previous use. Interferes with application of new screen protector. Otherwise functional device

Still haven't gotten it

The phone arrived on time packaged well. The screen had false touch readings from day one. I tried my best to live with the issues, due to the hassle of being without a phone until a replacement arrived. The seller was slow to respond and difficult to work with when trying to return the phone. Ultimately, the phone never was returned and continues to act up. The seller continues to ignore my messages.

There’s a lot of good sellers on this site. I’d suggest you seek out one of them and avoid this one.

There is screen problem involving lots of dead pixels. This was not in the listing.

this is the worst seller EVER. do NOT buy from them. They sent me a phone via usps and it took 9 days to get to me. that is totally unacceptable. then the POS phone didnt even work - it was promised to be on the t-mobile network but it was NOT. i shipped it back and they took 2 days to refund my money but didnt pay for the return shipping on the phone that never worked due to their error. this company is the worst.

Although the phone seems fine, Tmobile advised that there was a balance owed from the original purchaser of the phone. So it was not free and clear. Due to my long standing relationship with Tmobile they fixed it for me but the phone was advertised as clear. So I cannot recommend Gilly's for any additional purchases.