Smart gadgets

5* sellers, item description was the real, NEW.

Quick and easy transaction. The phone was exactly as described. Thank you!

(no additional description provided)

I received the device from this purchase. Unfortunately the home button is having issues. Work about 5% of the time. Everything else seems to be ok. I have never purchased through Swappa before. What is the process? Do I ask for a replacement or?

Kenn

BUYERS BEWARE BEFORE PURCHASING FROM THIS SELLER!!

Upon receiving my device everything checked out and worked fine. However, less than a month into using my phone it completely stopped receiving service and was prompt the message 'not registered on the network'. I took my phone into a local T-Mobile store to figure out the issue when I was informed that the reason my phone wasn't working was because it was REPORTED STOLEN.

Although I can commend the company Swappa, who have been helpful and are working with me on claiming my dispute with this seller, Smart Gadgets has not been professional or responsive in resolving this issue. I had to pay out of pocket fees to ship the phone with insurance back to the seller as well as file a claim with PayPal to ensure my refund. Buyers should not have to jump through hoops to have a transaction corrected, and I just wanted to inform others reinstate your decision on purchasing from this seller.

I was really excited and disappointed all in one day. I contacted the seller and I informed him of the issues with the device. I had to send it back spending extra money and once the phone was delivered to him, he isn't responding and has Not Refunded my money. This Is very Poor Customer service and I will definitely not be doing business with him again.... And I strongly recommend that you don't either

Seller gave no shipping info and did not communicate with buyer or staff.
Device did ship in the condition it was described as

(no additional description provided)

Device was mint as stated!

Device arrived in the condition it was presented in. Customer service could use improvement.

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The phone is in excellent condition, as advertised. It was shipped promptly.

Pay attention to the negative comments from others. I wish I would have. If the phone works as advertised, that's great. If there's a problem, the customer service is horrible.

Bought two phones. One worked, the other defective. Defective phone was returned to them and received by them 12/30/15. After several emails through Swappa, still no refund. Filed dispute with Paypal and Visa. Finally refunded on 1/15/16. Swappa policy is to refund return postage. They didn't. I would never recommend this seller to anyone.

The received device is not mint condition. The device has two blemishes on the bottom indicating a drop or abuse. The phone was thoroughly packaged. I work in shipping and this damage would have been visible or occurred before being packaged. The battery received also appears damaged. It's swollen in the center and I'm concerned if it can be safely used.

I am unsatisfied with the phone. If I wanted a phone in good condition I wouldn't have ordered a mint condition phone. I don't want to return the phone because this is a replacement phone for a friend however I would appreciate a replacement battery.

Item in great condition. Purchase was not a smooth process. Communication could be better. Device sold to me fails T-Mobile's imei check for financing.

Fast shipping and great packaging. Great doing business with you!

Shipping was prompt I received the phone and had activated the next day we stared having problems. Then had problems signing back in to the swappa site now I get no response from the seller in regards to the faulty product. I feel 24 hours is plenty of time to respond

Was as described, shipped quickly and will be buying another soon most likely.

Nice phone just as described. Would buy again.

The phone was shipped and received in great timing. I was updated the whole time. Phone in great shape just as expected. However the battery that came with the phone was bad. I had to buy a new battery from US cellular for the phone.

The Galaxy S6 was priced right and seller shipped promptly! Phone was in good condition as described and no surprises as seller had provided many good photos of tiny flaws. I would buy from this seller again. A seller of this magnitude has a reputation and I trust them to do everything right. Buy with confidence!

Phone in good condition as described. Shipment was fast was able to activate the phone without any issues. Wish it came with the charger

Great item and as described. Fast shipping and will do business again!

Phone received fast and all hooked up to phone provider in very good condition.

Phone arrived in a timely manner and came packaged in a very safe manner. Would recommend seller.

Product was exactly as listed. Seller packaged phone very well, with battery in separate baggie. Really good experience.

Fast delivery and product as described.

Phone advertised as mint arrived with major screen issue and bezel dings. Seller agreed to give refund but took time in processing refund in paypal (also relisted phone for sale before issuing refund). Promised to refund the shipping fee incurred to send phone back but after 10 days and multiple reminders I have not received return shipping refund.
On the positive side shipment was sent promptly after the sale was completed and phone was securely packed.

Device was exactly as described, with the surprise that they included a new battery!

The phone arrived very quickly. It was packaged in a box very securely. The phone looks great. I was able to turn it on. I won't know the total condition until Christmas. It is a gift for daughter.

Pictures show detail of the condition that the product is in, currently.

issue, resolved quickly

Very quick shipping and accurate product description

(no additional description provided)

Had a slight problem with the device, seller responded to the inquiry within minutes and handled the situation very professionally.

Item as described and shipped immediately, couldn't be happier.

Product was as described. Product was in great condition. Well packaged.

Phone arrived quickly and was in the condition described in the listing. Would buy from them again.

Phone arrive when promised, in described condition and activated with no problems.

I received the device in (so far) perfect working order.

However, the seller misprinted part of my (clearly displayed) zip code, causing my package to be redirected and delayed. Only my contacting of the post office allowed them to correct the issue and get it to me the next day.

I'm happy with my purchase, but a little attention to detail next time would be appreciated (you don't get a 3 from a 1).

phone was in mint condition as stated.

(no additional description provided)

Pros: I received the device one day earlier than expected. Con:This seller failed to mention minor defects about the device!

Phone looks and works great! Thank you.

Everything went well!

Great shape, speedy delivery, and activated with AT&T with no problems

Quickly responded to questions, shipped within a business day, arrived late (thanks USPS), no surprises. I could fuss over the "mint" condition rating but the seller provided an accurate representation through clear pictures and the screen was flawless. No accessories minus the included battery but again this was made clear by the accessories section on seller page.

In hind sight, would I buy from this seller again? Yes. Saved about $80 minus the cost of a charger. However, next time I might consider contacting the seller for other shipping options even if it changes the price a bit.

Phone looked brand new. Quick shipping.

Fast shipment, item in condition promised. Unlocked and working.