ThePhoneStoreCo

ThePhoneStoreCo

On Swappa since March 16, 2017 (8 years, 3 months)

Location: Farmers Branch, Texas United States US

Profile code: DRV657 Trusted


3633 Reviews • 5.0 Stars
Sold: 1338 Bought: 46 Active: 0

- 5 / 5 stars

Quick and helpful, would buy from again.

- 5 / 5 stars

The iPhone looks and works like new.... Just as described. Thanks!

- 5 / 5 stars

Thank you - phone works as described so far.

- 5 / 5 stars

Excellent service and presentation. The packaging was top notch and included charging accessories. I will definitely keep an eye out for them when I need another phone.

- 5 / 5 stars

Fast shipping, easy to work with. Thank you!

- 5 / 5 stars

Thank you!

- 5 / 5 stars

Works great and is in mint condition. Thanks for the sale.

- 5 / 5 stars

Like new condition, than you!

- 1 / 5 stars

Unfortunately this phone had a scratch on the screen that was not described in the original listing. I've seen plenty of listings that describe scratches and where they are so I figured all sellers would disclose this. The buyer's checklist literally states to check the phone for scratches or cracks that were not stated in the listing and this is what I experienced.
I did get my money back but only after some back-and-forth with the seller who initially said the scratch was allowed in the condition it was in, then wanting to charge a restocking fee for returning the phone.
I have only worked in customer service my whole life and would have handled the whole situation much differently if I were the seller.

- 5 / 5 stars

Thanks for the great business as usual. 3rd phone from here and they have always been awesome!

- 5 / 5 stars

Phone was in perfect condition; looked brand new. Thanks for the easy transaction!

- 5 / 5 stars

Phone came as described good shipping, good experience.

- 5 / 5 stars

Sale experience was excellent. Description of the product is excellent, and phone is perfect. Thank you so much for everything!

- 5 / 5 stars

Fast efficient and reliable

- 5 / 5 stars

Phone arrived in mint condition as described very satisfied

- 5 / 5 stars

Highly recommend. Phone condition exceeded expectation. Fast shipment and excellent packaging.

- 5 / 5 stars

Shipping was fast and the phone came as how it was described.

- 5 / 5 stars

Quick shipping. Item as described. Great partner.

- 5 / 5 stars

Phone came in yesterday. Better condition than I thought it would be in for a "good" phone. Shipping was fast phone is working great with no sign of screen burn or anything like that would buy from seller again.

- 3 / 5 stars

Awesome service! I made a mistake on my order and they did everything to make things right. Highly recommend.

- 5 / 5 stars

The Sales experiences was seamless, easy and no Complications

- 5 / 5 stars

Nice doing business with you

- 5 / 5 stars

Has a problem with my order, but it was quickly and easily resolved by seller. Would recommend. Thanks.

- 5 / 5 stars

Received order

- 5 / 5 stars

Shipped quickly. Listed as Mint, looks brand new and functions perfectly.

- 5 / 5 stars

as described, appreciate them offering expedited shipping option, nice packaging, all good

- 5 / 5 stars

Great Sale Experience

- 5 / 5 stars

Just received my new-ish Pixel 4. Looks to be in mint condition as stated, all functionality appears to be working. Very pleased!

- 5 / 5 stars

The shipping was fast, and phone packaged well. The phone was mint except some minor scratches on the screen that are noticeable when the light hits at an angle. Also came with USB C cable and knockoff charger. It works but I think I will stick to my old oem charger. Overall great deal!

- 5 / 5 stars

Got this phone as expected. I would recommend this buyer.

- 5 / 5 stars

Perfect condition, will buy again from them.

- 5 / 5 stars

Thanks ! Smart package!

- 5 / 5 stars

Works great. Thanks

- 5 / 5 stars

Good seller and fast shipping. Thanks.

- 3 / 5 stars

good seller

- 5 / 5 stars

nice packaging- all is as expected

- 5 / 5 stars

Phone was okay, disappointed the back had a small crack in it already though but will likely buy again

- 5 / 5 stars

Seller was very helpful!

- 5 / 5 stars

Perfect!

- 5 / 5 stars

great customer service

- 5 / 5 stars

phone was shipped with dead battery, although battery health was OK after charging.

- 5 / 5 stars

Phone is as advertised. Thank You -

- 5 / 5 stars

Note 9 arrived and it is just as advertised. Looking perfect (mint!), I did all the checks as per Swappa list and it is working perfectly right now. Very happy, Thank you!

- 5 / 5 stars

All good. Thank you.

- 5 / 5 stars

Works and looks perfect. Took SIM out of old phone and put in new. No problems... Thank you!!

- 5 / 5 stars

Thank you for being true to your word and providing what you described. I am extremely impressed with the product you sold me and it's nice to finally have a proper smartphone that works on the T-Mobile network. You also sold it to me based on the condition for a price that was more than fair. I enjoyed the fact that you could have shipped it via the postal service and I could have waited a week but you upgraded to fedex 2 day shipping which you did not have to do. This phone if I had gone to T-Mobile and got it for the 5G network brand new would have cost over $1200. This was perfect and a phone worthy of me. If I need to upgrade again I am more than willing to buy from your shop! From one business man to another; JOB WELL DONE!!!!!! AS I would say on eBay if this were an eBay sale; Item arrived extremely quickly exactly as described! But this is not eBay this is something more special. I am more than happy to award you positive feedback and thank you for everything. I am happy

- 5 / 5 stars

Received product as described.

- 5 / 5 stars

Thank you

- 5 / 5 stars

Perfect condition

- 5 / 5 stars

Very well


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