Wisephone ER

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Phone in better shape than anticipated. Thanks.

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Phone came as described, seller very responsive to questions

nice bby.

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Looks great and working smooth so far. Thank you

This seller was not only accommodating but he was very helpful and supportive when I experienced some challenges with USPS. A very positive experience indeed.

The phone arrived very shortly after I placed the order.

I had one minor issue which was taken care of immediately.

The itself arrived in perfect condition. No marks or scratches and the screen is in A+ condition.

I will diffidently be returning to this site and seller again if I ever need to purchase another phone.

Had some trouble with it being a different carrier phone but got it to work.

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I need to return this iPhone 5S back, because not only the Flash is not working also the Vibrator isn't working.

Please let me know what the next step for me, and when will I get my money back.

The phone is in great shape! A few scratches on the back, a light spot on the screen, and the Touch ID does not work but that was in the listing. Other than that, everything works extremely well!

Phone came quick, and in the state that was said.

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Great job in making a fix to make the sale great, thank you! Great phone for the price.

Just as the description

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Phone is flawless! The only reason for the 4 stars instead of 5 is because it took 4 business to be shipped instead of 1-2. Received 6 business days after initial sale. Other than that- great customer service and phone! Will be doing business again with Wisephone ER.

Thanks for the fast shipping and communication!

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very fast. good communication. very professional

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Item as described. Thank you!

Fast responses to questions. Was also able to speed up the shipping for reasonable fee.

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The item was received quickly and in great condition. Transferring to Verizon was a breeze. Will definitely buy again from this seller.

Device arrived very quickly and works as expected. Came in quality packaging as well.

Item received and working as described, Shipping was extremely fast too!!

Satisfied customer!

Phone works great! As described! A++!

Thank you for the promptness! I was nervous about my last minute purchase, 2 weeks before moving abroad. Seller WisePhoneER confirmed and sent out the phone withing and I was able to track its arrival to myplace in such a timely manner.
The details of the phone condition were transparent and I've been extremely happy with the purchase as it was my first time using Swappa.com.

If buying from this seller, be advised that he buys broken phones, fixes, and sells them on Swappa. Seller should list devices as "refurbished" per Swappa policy, if seller admittedly replaces phones, and refurbishes them, as name implies "Wisephone ER". Notified seller of low, unbright screen within 32 days of receiving, but he refused to work with me. These are his direct words from the sale page… “I clearly state in all my posts that these are resold phones, the screens can be replaced on any of the phones. I don't check to see if the screens have been replaced because by doing so that would void any apple warranty (if there was any) on the device. Its very likely the screen is a replacement. Sorry but your way past the 14 day return policy I offer” My advice is to ask if the phone has had a screen, battery, or any other replacement, as it is obvious he is not using genuine Apple parts.

Phone initially had issues, but seller took care of them without any problems.

I highly recommend Wisephone. Joel stood behind his 14 day warranty and fixed a problem with the front-facing camera on the iPhone 6 I purchased that wasn't initially detected before the sale. The problem was a starburst pattern under certain lighting conditions caused by a fleck of glass. He had me ship the phone back to him, made the repair and returned it to me within a few short days. I'm very satisfied with the outcome of this sale. This is the second time I have purchased a phone through Swappa from Wisephone and I expect it won't be my last. Thanks Joel!

Great service and fast delivery after placing order. I would buy from this user again in the future!

Excellent communication and fast shipment. Product as advertised.

After a couple months of use, the iPhone I purchased died. Thinking it was a long shot, I contacted the seller via Swappa to ask if there was anything we could do. Joel generously offered to replace a faulty battery, so I sent it back and was thrilled to receive a fully functioning phone less than two weeks later. Thanks so much!

Quick shipping and everything was as listed. Thanks so much!!

Excellent seller. Fast shipping. Product was exactly as described.

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Arrived earlier than scheduled. Phone is in great condition just as the description said. Very satisfied with my purchase from Wisephone Exchange and Repair

Amazing customer support, very responsive and pleased with this purchase.

Phone was received just as expected - in full working order and in a timely fashion. Thank you.

Seller was very helpful, communicative, and shipped promptly. Phone is activated and in great working condition. Had a great first time buying on Swappa, thanks!

Great seller! Excellent communication. Very happy with my phone purchase.

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