How can I factory reset my Chromebook and return it to the Stable Channel?

Please refer to our updated FAQ page here for the latest info regarding this topic.

Please follow the steps below to Powerwash a Chromebook:

• Sign in to your Chromebook.
• Click the status area, where your account picture appears.
• Click Settings > Show advanced settings.
• In the "Powerwash" section, click Powerwash.

Please follow the steps below to return your Chromebook to the Stable channel:

To check which channel you're using

• Click the status area, where your account picture appears.
• Click Settings > About Chrome OS.
• An "About" window will open with your version number and channel.

To return to the Stable channel

• Sign in to your Chromebook with the owner account.
• Click the status area, where your account picture appears.
• Click Settings > About Chrome OS > More info....
• Click the Change channel... button.
• Click on Stable