What Does Swappa’s One-Year Warranty Cover?

The warranty covers defects in materials and workmanship under normal use. It runs for 12 months from the delivery date.

If a defect shows up during those 12 months, it is treated as having been there when the device was delivered. You do not have to prove that. If the seller believes the problem is not covered, or that it was not a defect at delivery, the burden is on the seller to show it.

Sellers must take care of valid claims. The remedy is a repair, a replacement, or a refund, and the seller chooses which one.

Refunds in the first 30 days after delivery cover the full purchase price. After that, the refund matches the average sale price on Swappa for that exact device variant and condition, on the day you start the claim.