How do I cancel a sale as a buyer?
To request cancellation as a buyer: Leave a comment on the sale page asking the seller if they are willing to cancel the sale and issue a refund. Please note that Swappa considers all purchases to be final and binding, and sellers are not obligated to refund due to a decision change.
Please also keep in mind that issuing a refund may result in PayPal’s seller fee being withheld per PayPal policies. In cases where a seller agrees to a buyer’s cancellation request, the seller may adjust the refund amount to cover the fee.
See also: How to cancel a listing as a seller, and how to cancel a sale as a seller.
New to Swappa?
Swappa makes it safe and easy to buy and sell used phones and quality tech devices. We have a no junk policy and our support team actually reviews and approves each listing. This keeps scammers away so you can buy with confidence. Read more on our blog.
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