
Trusty Tronics
On Swappa since
Location:
New York City, NY
US
Trusted Enterprise
Item has been received in exact conditions as stated in description! Thank you!
Perfect. No complaints on service nor shipping
Everything was as described, timely delivery.
Good communication. Polite and professional.
Good seller and product matched the description. I also received the phone much earlier than expected.
Second item I’ve purchased from this seller. Item came as listed, quickly. Would purchase again.
Phone arrived as described in the sales listing. Looking forward to benefiting from this purchase.
Absolutely outstanding! Phone arrived on time and works great! Thank you!
thank you for a quick sell and ship!
Phone is in actually in mint condition
About
Awesome devices, at great prices!
Cleaned. Tested. Erased. Warranty.
ALL devices 100% functional. Clean IMEI/Serial Guaranteed...ALWAYS.
Shipping Policies
All orders are handed off to the carrier within two full business days (often sooner).
All orders ship free via UPS/USPS ground (2-6 business days for delivery). Please see listing for expedited shipping options.
Delivery times are estimates provided by the carrier, and are not guaranteed by Trusty Tronics. There are no refunds on expedited shipping charges under any circumstances.
If interested in shipping insurance beyond the $100 included with your order, please comment on the sale page, and a quote will be provided. High value order will automatically require a signature
For shipping to freight/package forwarders, there is no need to contact us first, but please use PayPal to checkout.
Return & Refund Policies
All devices come with a 30 day functional/defect warranty. This does not apply to normal battery degredation, nor any damage caused to the device after purchase.
All other returns (cosmetic discrepency, changed mind, ordered wrong device, buyer's remorse etc.) are subject to the greater of a non-negotiable 15%, or $25 minimum restocking fee to be deducted from return. This restocking fee covers nonrefundable payment processing fees, return shipping, listing fees, and other associated costs.
Please carefully read the individual "damage description" provided in each listing (if applicable), and our company condition guide outlined in the listing above.
Please DO NOT purchase carrier locked devices with the intention of unlocking. Returns for this reason will be subject to the standard restocking fee.
Please be sure to factory reset/erase/remove accounts before returning devices. Once a return request is approved, it is the responsibility of the buyer to safely package, label, and return device WITHIN 3 BUSINESS DAYS. Please be sure to obtain proof of mailing / receipt for all returned orders.
Order cancellations (i.e. address change, ordered wrong device, changed mind etc. prior to shipping) are subject to the greater of 6% of order total, or $20 minimum cancellation fee which covers nonrefundable payment processing and other associated listing fees.
Orders returned to sender for any reason will be automatically refunded, minus the standard 15% restocking fee. Reshipping to the correct address will be at the discretion of the seller, and on a case by case basis. If agreed, a $20 reshipment fee will apply.
Prior to leaving any negative feedback, please contact us on the sale page for help. Utilizing feedback to obtain a desired result is not permitted, and against Swappa policy.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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