The Wireless Warehouse

The Wireless Warehouse

On Swappa since Sept. 3, 2013 (11 years, 11 months)

Location: BETHESDA, MD United States US


2001 Reviews • 5.0 Stars
Sold: 570 Bought: 0 Active: 0

- 5 / 5 stars

Very responsive to confusion with product great to work with! Buy from Nelda!

- 2 / 5 stars

Poor service from the seller. I was shipped two defective phones: first, one that barely turned on, and then one with defective ear speakers and headphone connection. Turnaround was extremely slow and it took over three months from the first check in with the seller to the final issue of a refund for the 2nd replacement phone. The third phone seems to be working so far.

- 4 / 5 stars

Seller shipped phone quickly and without issue. I am giving 4 stars because the device was listed as "BRAND NEW/MINT CONDITION", but it appears to be an Asurion refurbished phone. While the phone is indeed in mint condition and works great, I feel it is better described as "like new" than "brand new". Despite this, I would do business with the seller again.

- 5 / 5 stars

Excellent service. The phone was shipped the same day and I received the phone within three days. It was in mint condition as described.

- 5 / 5 stars

The seller shipped the phone very quickly and it was just as described. My daughter is very happy with the purchase!

- 5 / 5 stars

Very happy with my purchase. The phone was in as described condition (excellent) and was mailed IMMEDIATELY after I made the purchase. I would happily do business with this seller again.

- 3 / 5 stars

Had great customer service from seller and quick response since I had to return the device and got a full refund, fast shipping too.

However, I have to remove 2 star for the following reason: Device was not in mint condition as advertised. Had heavy use, noted by the dirty headphone and charging ports. Additionally, the SIM tray notch and mute button were dented. Lastly, phone comes with charger and lightning cable but those are definitely not Apple official (look at the build and logos, etc.) so it poses a safety and long term reliability risk. Conclusion would be to be extra careful in advertising condition and best not to provide accessories unless it is official for safety and reliability risks.

- 5 / 5 stars

Outstanding seller, would do business with him again

- 5 / 5 stars

Highly recommended seller, always FAST shipping, devices always AS DESCRIBED! Thanks again for a quality purchase!

- 3 / 5 stars

I got some faulty device,but seller responded timely manner to send the return label.

About


The Wireless Warehouse has been serving the DC, Maryland and Virginia region over the past two decades with all of it's wireless needs. We continue the same values and commitment to our national sales program.

Shipping Policies


SHIPPING: IN ORDER FOR THE DEVICE TO SHIP SAME BUSINESS DAY, THE ORDER MUST BE PLACED AND PAYMENT MADE BY 3:30PM EST MONDAY-FRIDAY, PURCHASES MADE AFTER 3:30PM EST ON FRIDAY WILL BE SHIPPED ON THE FOLLOWING BUSINESS DAY (MONDAY). PHONES ARE SHIPPED THROUGH UNITED STATES POSTAL SERVICE PRIORITY SHIPPING

Return & Refund Policies


EXCHANGE POLICY: 30 DAY EXCHANGE POLICY ON ALL PURCHASES FROM DATE OF RECEIPT. ANY PHONE THAT IS NOT IN STOCK AND AVAILABLE FOR EXCHANGE, MAY BE ISSUED A REFUND. ANY OTHER RETURNS (BUYERS REMORSE, ETC.) WILL BE SUBJECT TO A 20% RESTOCKING FEE WHICH COVERS THE SHIPPING AND HANDLING EXPENSES.**


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