Reviews

All (503) Positive (480) Neutral (13) Negative (10)

- 5 / 5 stars

Was as described. Very pleased.

Kerri B. - Jan 03, 2019 *

- 5 / 5 stars

Phone came quickly, very clean, finally turned it on Christmas Day and it works great! Thank you.

Corinna B. - Jan 03, 2019 *

- 3 / 5 stars

do not buy anything from this guy. we receive the iphone5 with accessories and took the phone to sprint. Sprint said he sold me a phone with a bad ESN number. The I phone guy did give me a partial return but accused me that I didn't send all the accessories back which is a down right lie. He was also very rude and not helpful being it was 25 days before Christmas and we need this phone for a gift. we verified that everything was in the package when we sent it back. We did not do all this just to steal a $3.00 charger. Not only did we waste 3 hrs in the Sprint store we also paid $12.50 to send the phone back. now $10.00 more dollars from him not giving us our full refund. this guy is a crook !!! BUYER BEWARE. I would have put a 1 star but it didn't meet Swappa criteria.

travis s. - Jan 03, 2019 *

- 5 / 5 stars

(no additional description provided)

Tom K. - Jan 03, 2019 *

- 5 / 5 stars

(no additional description provided)

Stacia D. - Jan 03, 2019 *

- 5 / 5 stars

I would buy from this seller again. I received the phone and the battery was having issues. The seller took the phone back and replaced the battery for me. They get an A+ in my book!!!

backyardsitting - Jan 03, 2019 *

- 4 / 5 stars

Received the phone as described and shipping was decent. Had to clean out a few of the areas of some crud that was left unattended before resale, but other than that I can't really complain. 4/5 Stars.

William S. - Jan 03, 2019 *

- 5 / 5 stars

(no additional description provided)

Eduardo G. - Jan 03, 2019 *

- 5 / 5 stars

Quick shipper phone arrived as described

brian g. - Jan 03, 2019 *

- 5 / 5 stars

Very fast shipping! Device looks great

Marisa L. - Jan 03, 2019 *

About

The iPhone Guy is a local smartphone repair company with a nationwide buyback website. Founded in 2007, we have repaired and sold over 100,000 devices. Our goal is to help as many people as possible find honest local repair and phones. Our company is here to provide you with what you need to be successful.

Shipping Policies

1. Items are shipping within 2 days or purchase per Swappa guidelines
2. Most Items are shipped same day if purchased before 12pm PST.
3. Items purchased Thursday or Friday are subject to ship the following Monday. Please contact us if purchasing Thursday or Friday to see if Item will ship before weekend.

1. We want you to get your item as fast as possible. This is why we offer shipping within 24 hours of purchase. Most items purchased are shipped same day if purchased before 12pm PST. On the rare occasion, items may be delayed one day but will always ship within 2 days per Swappa's guidelines. If item is purchased late Thursday or Friday, this item may subject to be shipping on the following Monday. Contact us if you have any doubts and we can let you know if the item will ship before the weekend. Thank you for your understanding. You are appreciated!

Return & Refund Policies

Warranty/Returns:
1. Each device comes with 60 day warranty from date of received against any kind of manufactures defect.
2. This warranty does not cover any kind of physical damage such as cracks or liquid damage.
3. We do not accept returns for any reason other than if the item has issues upon arrival. Especially buyers remorse. We pay return shipping for items with issues. Please contact is through Swappa comments. If buyer claims issue with the device to circumvent no returns and item is found to have no issue, you will be reported to Swappa and Paypal. A restocking fee of up to 50% will apply based on current market value of device. Please do not cheat us as we are not cheating you.
4. Change of address after purchase is not allowed. If you want change of address after purchase, you will need a refund first minus PayPal fee. Paypal charges a processing fee and PayPal does not refund this fee in any case no matter what. PLEASE MAKE SURE YOU SHIPPING ADDRESS IS CORRECT THE FIRST TIEM TO AVOID PAYPAL'S 2.7% FEES. :)

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